{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5382517,"jobTitle":"Technical Support Specialist","infoURL":"https://nsboro.tedk12.com/hire/ViewJob.aspx?JobID=960","externalJobCode":"960","applicationDeadline":null,"displayDate":"2025-10-15T04:00:00","internalDisplayDate":"2025-09-22T04:00:00","postDate":"2025-09-22T14:25:29","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p>&nbsp;</p>\r\n<p><strong>Job Posting: Technology Support Specialist</strong></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Department:</strong> Technology</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Position:</strong> Technology Support Specialist</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Status:</strong> Exempt</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Reports to:</strong>&nbsp;Director of Information Technology</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Overview:</strong><br />The Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential technology services and support. In this role, you will work closely with the Technology Systems Administrator, performing desktop maintenance, troubleshooting network issues, and promoting technology use among school staff to enhance learning experiences. This position requires a proactive and tech-savvy individual with strong interpersonal skills to support staff in incorporating technology into educational settings.</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Preferred Qualifications:</strong></p>\r\n<ul>\r\n<li>Associate&rsquo;s Degree</li>\r\n<li>Relevant experience in a similar role</li>\r\n<li>Strong problem-solving and critical thinking skills</li>\r\n<li>Effective time management and communication skills</li>\r\n<li>Proficiency in using and supporting technology</li>\r\n</ul>\r\n<p><strong>Responsibilities:</strong></p>\r\n<ul>\r\n<li>Provide technical support across school buildings</li>\r\n<li>Maintain and organize equipment and software</li>\r\n<li>Troubleshoot and repair equipment as needed</li>\r\n<li>Assist staff with network and technology-related issues</li>\r\n<li>Oversee local area network maintenance</li>\r\n<li>Track and manage hardware and software inventory</li>\r\n<li>Conduct periodic maintenance and arrange repairs</li>\r\n<li>Manage technology supplies</li>\r\n<li>Attend necessary technology meetings and training sessions</li>\r\n<li>Install and familiarize with educational software</li>\r\n<li>Support innovative technologies within the district</li>\r\n<li>Address and escalate technology requests as needed</li>\r\n<li>Other duties as assigned by the Director of Information Technology</li>\r\n</ul>\r\n<p><strong>Work Environment & Physical Requirements:</strong></p>\r\n<ul>\r\n<li>Work primarily in a school environment during school hours, with occasional after-school commitments</li>\r\n<li>Frequent walking, standing, and sitting; regular bending, crouching, and occasional lifting (up to 25 pounds)</li>\r\n<li>Sufficient mobility to navigate large school buildings and, occasionally, climb ladders</li>\r\n</ul>\r\n<p><strong>Equal Opportunity Employment Statement:</strong></p>\r\n<p><br />Northborough-Southborough Public Schools is an Equal Opportunity Employer, committed to diversity and inclusion. We encourage individuals of all backgrounds to apply and offer reasonable accommodations for applicants with disabilities. For assistance, please contact our Human Resources office.</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Date Updated:</strong>&nbsp;September 22, 2025</p>\r\n<p>&nbsp;</p>","jobTypeName":"Full-time","positions":1,"payDisplay":1,"payMin":22.97,"payMax":22.97,"payTypeName":"","employerID":11807,"employerTypeID":20,"employerName":"The Public Schools of Northborough and Southborough","employerDescription":"For more information about the Public Schools of Northborough and Southborough Schools, please visit our website at www.nsboro.k12.ma.us\r\n\r\nThe Vision of the Public Schools of Northborough and Southborough promotes high expectations and excellence for all in a dynamic learning environment that inspires opportunities for thinking critically, solving problems, and engaging intellectual curiosity.  We integrate relevant technology and foster innovation to set the stage for success in a global society.  Our culture supports diversity, inclusion, discovery, resiliency, and effective communication in a safe environment.\r\n\r\nThe Mission of the Public Schools of Northborough and Southborough is to provide an exceptional educational experience for every student in a safe environment.","employerShowImage":1,"eoeStatement":"","requirements":null,"experienceRequired":0,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Jonathan Parent","contactLastName":null,"contactTitle":"Director of Information Technology","contactAddress1":"","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"","contactFax":null,"contactEmail":"jparent@nsboro.k12.ma.us","shiftType":"Full-Time","salaryCode":"Per Hour","contactUserID":346308,"displayEmployer":"Northborough Southborough Public Schools Technology","closeDate":"2050-01-01T00:00:00","timeZone":"Eastern Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":[],"jobBoards":[{"jobBoardName":"The Public Schools of Northborough and Southborough","jobBoardUrl":"https://nsboro.schoolspring.com"}],"jobLocations":[{"locationID":164264,"locationName":"Northborough Southborough Public Schools Technology","displayLocation":"Southborough, Massachusetts","latitude":42.2953,"longitude":-71.5398,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Dec 31, 2049 7:00 PM (Eastern Standard Time)","isAtsJob":true,"jobApplicationDate":null}}