{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5658231,"jobTitle":"Anticipated Technology Support Specialist","infoURL":"https://sau70.tedk12.com/hire/ViewJob.aspx?JobID=701","externalJobCode":"701","applicationDeadline":null,"displayDate":"2026-04-21T04:00:00","internalDisplayDate":"2026-04-21T04:00:00","postDate":"2026-04-21T11:53:59","startDateShowDay":0,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"

Richmond Middle School anticipates needing a dedicated Technology Support Specialist to provide comprehensive site-based technical assistance and systems administration within the Hanover, Dresden, and Norwich school districts.\u00A0Joining a dynamic team of school-based technicians, the successful candidate will collaborate closely with peers to leverage collective expertise and provide robust Tier 2 technical support across the district. The successful candidate will serve as a vital liaison between the technology department and building staff, overseeing the full lifecycle of hardware while managing service requests and asset tracking through Incident IQ. This role requires a blend of technical proficiency in MDM platforms and network troubleshooting with strong interpersonal skills to deliver effective end-user training and support. We are looking for a proactive professional capable of maintaining system reliability and a positive service environment in a dynamic educational setting.\u00A0Position begins immediately, open until filled.

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Benefits for this position can be found in the\u00A0Administrative Support Standard Benefits.

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This\u00A0is a year round position with an hourly range of $28.26 to $32.60\u00A0depending on education and experience.

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Please visit the\u00A0Information for New Hires page\u00A0for more.\u00A0

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POSITION TITLE: SAU TECHNOLOGY SUPPORT SPECIALIST (Non-Union - Site Based)

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Job Description Approved By: SAU 70 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 Date: 4/2026

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General Purpose:\u00A0 \u00A0 Acts as the primary site-based liaison between SAU technical leadership and building staff. This role provides technical guidance, hands-on support, and essential knowledge to ensure the effective utilization of hardware, network infrastructure, and software systems in alignment with district technology goals.

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Reports to: \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 Director of Educational Technology and IT Coordinator

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Supervises: \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 \u00A0 N/A

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POSITION DUTIES AND RESPONSIBILITIES\u00A0

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\u00A0In addition to complying with all SAU70 District policies and building/department rules, procedures, practices, and objectives, the following functions are considered essential to this position:

\r\n\r\n\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0Technical Support & Training\r\n\r\n\r\n\r\nSystems & Hardware Management\r\n\r\n\r\n\r\nInfrastructure & Operations\r\n\r\n\r\n\r\n

This general outline illustrates the type of work, which characterizes the Job Classification. It is not an all-encompassing statement of the specific duties, responsibilities, and qualifications of individual positions assigned to the classification.\u00A0

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Evaluation:\u00A0

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Performance of duty responsibilities will be reviewed annually by the Director of Educational Technology and SAU IT Coordinator, with review input from Building Administration and Building Integrator\u00A0

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\u00A0\u00A0\u00A0TERMS OF EMPLOYMENT:
? Full-Time
? Non-Exempt

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MINIMUM QUALIFICATIONS:\u00A0

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Education and Experience:\u00A0

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Technical Knowledge & Skills

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LICENSURE AND CERTIFICATION REQUIREMENTS:\u00A0

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PHYSICAL ACTIVITY REQUIREMENTS:\u00A0

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The physical demands of this role are moderate. The employee must be able to navigate a school building and handle technical hardware.

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Primary Physical Requirements:\u00A0

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(Not, Rarely, Occasionally, or Frequently Required)\u00A0

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  1. Lift up to 10 lbs: Frequently required
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  2. Lift 11 to 25 lbs: Frequently required
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  3. Lift 25 to 50 lbs: Occasionally required
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  4. Lift over 50 lbs: Occasionally required
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  5. Carry up to 10 lbs: Frequently required
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  6. Carry 11 to 25 lbs: Frequently required
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  7. Carry 26 to 50 lbs: Frequently required
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  8. Carry over 50 lbs: Occasionally required
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  9. Reach above shoulder height: Frequently required
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  10. Reach at shoulder height: Frequently required
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  11. Reach below shoulder height: Frequently required
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  12. Push/Pull: Frequently required
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(Not, Rarely, Occasionally, or Frequently Required)

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1. Keyboarding:

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Frequently required

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2. Gross Manipulation:

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Frequently required

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3. Fine Manipulation:

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Frequently required

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Other Physical Consideration:\u00A0

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(Not, Rarely, Occasionally, or Frequently Required)

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  1. Twisting: Frequently required
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  2. Bending: Frequently required
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  3. Crawling: Occasionally required
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  4. Squatting: Frequently required
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  5. Kneeling: Frequently required
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  6. Crouching: Frequently required
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  7. Climbing: Frequently required
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  8. Balancing: Frequently required
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During the Work Day, Employee is Required to:

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1. Sit:

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up to 3 consecutive hours

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2. Stand:

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up to 3 consecutive hours

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3. Walk:

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up to 1 consecutive hour

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Cognitive and Sensory Requirement(s):

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  1. Effectively exchange and receive information and instructions, and respond to inquiries;
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  1. Communicate with others;
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  1. Observe students and staff to ensure safety
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Work Environment:\u00A0

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Inside: up to 100%\u00A0

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\u00A0\u00A0\u00A0\u00A0\u00A0Outside: up to 20%\u00A0

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Work Surface(s): Office Desk, Office Chair, Carpeted floor, Tile floor\u00A0

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Applicants will be subjected to a criminal background check as required by state law.

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