JOB SUMMARY:
The Field Support Technician provides consistent, high-quality service delivery to perform hands-on support, maintenance, and troubleshooting of end-user technology systems and peripherals throughout the district's campuses/facilities.
This position works in collaboration with members of the Field Support group, under the guidance of the Lead Field Support Technician, all under the supervision of the Chief Technology Officer (CTO) and as part of the district's Innovation Technology (IT) department.
This position does not include supervisory, evaluative, or disciplinary responsibility for personnel.
POSITION RESPONSIBILITIES:
REQUIRED QUALIFICATIONS:
EDUCATION REQUIREMENTS:
A minimum of a high school diploma is required. An associate's degree in Information Technology or a related field is preferred. Demonstrated relevant experience may be substituted for formal education.
PHYSICAL REQUIREMENTS:
The majority of work is light to medium and requires frequent lifting, carrying, pushing, and/or pulling; occasional climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
TERMS OF EMPLOYMENT:
Anticipated start date: Tuesday, July 07, 2026, or as arranged.
Contract length: 12 Months. Hours: 7:30am to 4:00pm subject to schedule variances.
Wage: $25.35 per hour (Based on qualifications, education, and experience).
An attractive fringe benefit package is included.
APPLICATION PROCESS:
Application deadline is Monday, May 18, 2026. Apply on-line (www.dbqschools.org).
Any questions regarding the application process may be directed to Human Resources, 2300 Chaney Road, Dubuque, Iowa, and (563) 552-3028.
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