Spartanburg School District Two
\r\n\r\n
\r\n
\r\n
JOB DESCRIPTION
\r\n\r\n
TITLE: Technology Help Desk Specialist
\r\n\r\n
FLSA: Exempt
\r\n\r\n
\r\n
GENERAL SUMMARY
\r\n\r\n
Department: Technology Services
Reports To: Coordinator of Technology
Work Year: 12 Months
The Technology Help Desk Specialist serves as the central point of contact for all technology support across the district. This role blends customer service, technical troubleshooting, and system coordination to ensure that staff and students receive timely, effective support while maintaining the integrity of the district’s ticketing system.
\r\nThe Help Desk Specialist provides first-line support, resolves common issues, and triages more complex problems to assigned district technicians. This position is critical in balancing responsive, relationship-driven service with consistent, efficient support processes.
\r\nThis position plays a critical role in the district’s hybrid support structure:
\r\n\r\n
\r\n
DISCLAIMER STATEMENT
\r\n\r\n
This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned/required.
\r\n\r\n
\r\n
\r\n
Spartanburg School District Two believes it has the obligation to provide the best administrative and supervisory personnel available for the district regardless of race, religion, sex (including pregnancy, childbirth, or any related medical conditions), color, disability, age (40 or older), genetic information, national origin, or any other applicable status protected by local, state, or federal law.
\r\n\r\n
\r\n
\r\n
\r\n
","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0,"payMax":0,"payTypeName":"","employerID":107198,"employerTypeID":1,"employerName":"Spartanburg 2 ","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":null,"contactLastName":null,"contactTitle":null,"contactAddress1":null,"contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":null,"contactFax":null,"contactEmail":null,"shiftType":"Full-Time","salaryCode":"","contactUserID":0,"displayEmployer":"Spartanburg District Two Administrative Offices","closeDate":"2026-05-26T03:59:00","timeZone":"Eastern Standard Time","internalCloseDate":"2026-05-26T03:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":[],"jobBoards":[{"jobBoardName":"CERRA-SC","jobBoardUrl":"https://cerrasc.schoolspring.com"},{"jobBoardName":"Spartanburg 2 ","jobBoardUrl":"https://spartanburg2.schoolspring.com"}],"jobLocations":[{"locationID":207791,"locationName":"Spartanburg District Two Administrative Offices","displayLocation":"Chesnee, South Carolina","latitude":35.0557,"longitude":-81.9357,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"May 25, 2026 11:59 PM (Eastern Standard Time)","formattedInternalCloseDate":"May 25, 2026 11:59 PM (Eastern Standard Time)","isAtsJob":true,"jobApplicationDate":null}}