{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5697029,"jobTitle":"Technology Support Specialist I (One Year Position)","infoURL":"https://parkhill.tedk12.com/hire/ViewJob.aspx?JobID=10628","externalJobCode":"10628","applicationDeadline":null,"displayDate":"2026-05-07T05:00:00","internalDisplayDate":"2026-05-07T05:00:00","postDate":"2026-05-06T21:00:22","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Technology Support Specialist I</strong></p>\r\n<p>&nbsp;</p>\r\n<p><strong><em>This is a 1-year position that is full-time, with benefits.&nbsp;</em>&nbsp;</strong></p>\r\n<p>&nbsp;</p>\r\n<p><strong><u>Purpose Statement</u></strong></p>\r\n<p>The job of Technology Support Specialist I is done for the purpose/s of installing, upgrading and configuring workstations within the District; resolving software and hardware problems; developing and delivering job aides; and setting passwords and security levels.</p>\r\n<p>&nbsp;</p>\r\n<p>This job reports to the Lead Technology Support Specialist.</p>\r\n<p><strong><u>&nbsp;</u></strong></p>\r\n<p><strong><u>Essential Functions</u></strong></p>\r\n<ul>\r\n<li>Administers district policies regarding use of computers and data access (e.g. updating virus software, set passwords, etc.) for the purpose of ensuring compliance with district policy and departmental guidelines.</li>\r\n<li>Develops user job aids and on-line library of supplemental instructions for the purpose of enhancing staff ability to utilize computer software applications.</li>\r\n<li>Installs PC servers, print drivers, scanners, etc. for the purpose of ensuring availability for use by District personnel.</li>\r\n<li>Interacts with the District network for the purpose of installing, configuring and troubleshooting work stations.</li>\r\n<li>Maintains a variety of manual and electronic files and/or records (e.g. permission levels, network identification, security access, licenses, work logs, etc.) for the purpose of documenting activities, providing reference and audit trails.</li>\r\n<li>Monitors the status of the District's wide area network for the purpose of ensuring availability of network files and peripheral devices.</li>\r\n<li>Participates in meetings, workshops and/or trainings for the purpose of conveying and/or gathering information required to perform job functions.</li>\r\n<li>Performs initial workstation computer, peripheral and server set-ups (e.g. installation, testing, configuring, assigning passwords, security clearances, imaging, etc.) for the purpose of meeting the computer processing needs of the users.</li>\r\n<li>Prepares a variety of written materials (e.g. procedures, documentation, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.</li>\r\n<li>Provides training and in-service in general computer use, software applications, and file server operations for the purpose of ensuring the efficient use of computers and/or software application.</li>\r\n<li>Researches software applications for the purpose of recommending standardized applications in accordance with the district's technology goals.</li>\r\n<li>Responds to requests for help, repairs, training, and/or upgrades, etc. by telephone or email for the purpose of providing information, scheduling appointments and/or referring to alternate resources.</li>\r\n<li>Responds to inquiries from a variety of district personnel for the purpose of providing support, technical advice and operational assistance.</li>\r\n<li>Trains and assists personnel in the proper use of district technology resources for the purpose of ensuring their ability to use new and/or existing processes.</li>\r\n<li>Troubleshoots user issues with computer workstations and servers (e.g. questions about application software, connectivity issues, peripheral malfunctions, etc.) for the purpose of providing immediate assistance to users for problem resolution.</li>\r\n</ul>\r\n<p><strong><u>Other Functions</u></strong></p>\r\n<ul>\r\n<li>Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.</li>\r\n<li>Trains personnel for the purpose of ensuring their ability to use new and/or existing processes.</li>\r\n</ul>\r\n<p><strong><u>Job Requirements: Minimum Qualifications</u></strong></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Skills, Knowledge and Abilities</strong></p>\r\n<p>&nbsp;</p>\r\n<p>SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: teaching technical topics to non-technical audiences; adhering to safety practices; planning and managing projects; and gathering information to diagnose problems.</p>\r\n<p>&nbsp;</p>\r\n<p>KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: current generation and legacy computer operating and networking systems (e.g. Windows, Novell, etc.); computer hardware/network and troubleshooting techniques; network security; and office application software.</p>\r\n<p>&nbsp;</p>\r\n<p>ABILITY is required to schedule activities; gather, collate, and/or classify data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: developing effective working relationships; communicating with persons with diverse technical knowledge and skills; providing clear instructions; and setting priorities.</p>\r\n<p>&nbsp;</p>\r\n<p><strong><u>Responsibility</u></strong></p>\r\n<p>Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of some resources from other work units is often required to perform the job's functions. There is some opportunity to impact the organization&rsquo;s services.</p>\r\n<p>&nbsp;</p>\r\n<p><strong><u>Working Environment</u></strong></p>\r\n<p>The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 20% sitting, 40% walking, and 40% standing. The job is performed in a generally hazard free environment and in a clean atmosphere.</p>","jobTypeName":"Full-time","positions":2,"payDisplay":1,"payMin":25.95,"payMax":0,"payTypeName":"","employerID":106932,"employerTypeID":1,"employerName":"Park Hill School District ","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":null,"contactLastName":null,"contactTitle":null,"contactAddress1":null,"contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":null,"contactFax":null,"contactEmail":null,"shiftType":"Full-Time","salaryCode":"Value Per Hour","contactUserID":0,"displayEmployer":"Park Hill School District","closeDate":"2050-01-01T00:00:00","timeZone":"Central Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Park Hill School District ","jobBoardUrl":"https://parkhill.schoolspring.com"}],"jobLocations":[{"locationID":201835,"locationName":"Technology Services (District Office)","displayLocation":"Kansas City, Missouri","latitude":39.2464,"longitude":-94.6726,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Dec 31, 2049 6:00 PM (Central Standard Time)","isAtsJob":true,"jobApplicationDate":null}}