{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5706562,"jobTitle":"Technology Support Specialist","infoURL":"https://berrien.tedk12.com/hire/ViewJob.aspx?JobID=278","externalJobCode":"278","applicationDeadline":"2026-05-27T03:59:00","displayDate":"2026-05-12T04:00:00","internalDisplayDate":"2026-05-12T04:00:00","postDate":"2026-05-12T13:30:47","startDateShowDay":1,"startDate":"2026-06-01T04:00:00","jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>TITLE:&nbsp;</strong><span style=\"font-weight: 400;\">&nbsp;Technology Support Specialist</span></p>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><strong>CATEGORY:&nbsp;&nbsp;</strong><span style=\"font-weight: 400;\">Classified/Clerical</span></p>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><strong>SALARY:&nbsp;&nbsp;</strong><span style=\"font-weight: 400;\">Berrien County Schools Salary Scale&nbsp;&nbsp;</span></p>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><strong>FLSA EXEMPT:&nbsp;&nbsp;</strong><span style=\"font-weight: 400;\">No</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>JOB GOAL:</strong><span style=\"font-weight: 400;\">&nbsp; To provide technical assistance in the installation of software, network equipment, and desktop computers & tablets, troubleshooting, technical support,</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>REPORTS TO:&nbsp;&nbsp;</strong><span style=\"font-weight: 400;\">Director of Technology</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>QUALIFICATIONS/REQUIREMENTS:</strong></p>\r\n<p>&nbsp;</p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Associate&rsquo;s degree/ Technical certificate in information technology, computer science, or closely related field.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Proven experience in IT support.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong troubleshooting skills for Windows PC environments.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hands-on experience replacing computer components.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hands-on experience with data cabling (CAT5/6, terminations, testing).</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The ability to lift 30 pounds, comfortable working from ladders occasionally.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Knowledge of basic networking (TCP/IP, Wi-Fi, switches) and common school software (Google Workspace, Microsoft Office).</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Excellent communication skills &ndash; ability to explain technical issues clearly to non-technical users and write documentation.&nbsp;&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Patience and the ability to thrive in a busy school setting.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Relevant certifications - CompTIA A+ or equivalent experience.</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>JOB DUTIES:</strong></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Deliver frontline technical support to teachers and staff, diagnosing and resolving hardware, software, and network issues.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Troubleshoot and repair devices running Windows and Chrome O/S.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Perform basic data cabling tasks, such as installing and testing network cables.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Install and configure computers, printers, interactive flat panel displays, and AV equipment.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conduct routine maintenance, asset inventory, and documentation of issues.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Collaborate with the IT team on projects and new technology rollouts.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Attend approved training sessions, staff development activities, and required meetings.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employees are expected to use personal vehicle for travel between schools and deliver equipment.&nbsp;</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">Mileage reimbursement will apply at the state rate.</span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Perform other duties as assigned by the supervisor.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>TERMS OF EMPLOYMENT:</strong><span style=\"font-weight: 400;\">&nbsp; Position works 230 days.</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>EVALUATION:</strong><span style=\"font-weight: 400;\">&nbsp; Performance is evaluated in accordance with the personnel policy on classified evaluations.</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">Revised January 2026</span></p>","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0,"payMax":0,"payTypeName":"","employerID":107693,"employerTypeID":1,"employerName":"Berrien County Schools","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":0,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"","contactLastName":null,"contactTitle":"","contactAddress1":"0","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"","contactFax":null,"contactEmail":"","shiftType":"Full-Time","salaryCode":"","contactUserID":0,"displayEmployer":"Berrien Middle School","closeDate":"2026-05-27T03:59:00","timeZone":"Eastern Standard Time","internalCloseDate":"2026-05-27T03:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[{"category":"Support Staff","subCategory":"Computer Support"},{"category":"Support Staff","subCategory":"Network Services"}],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Berrien County Schools","jobBoardUrl":"https://berrien.schoolspring.com"}],"jobLocations":[{"locationID":213716,"locationName":"Berrien Middle School","displayLocation":"Nashville, Georgia","latitude":31.2118,"longitude":-83.2616,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"May 26, 2026 11:59 PM (Eastern Standard Time)","formattedInternalCloseDate":"May 26, 2026 11:59 PM (Eastern Standard Time)","isAtsJob":true,"jobApplicationDate":null}}