Job Title: Computer Technician
Reports to: Director of Technology
Dept./School: Technology
Exemption Status/Test: Nonexempt
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Primary Purpose:
\r\nThe Computer Technician is under the general direction of the Director of Technology and the direct supervision of the Computer and MD Manager. Will respond to help desk tickets and deliver support to all campuses and departments in the district for all employees and students. The technician will program routine settings on systems including desktops, printers, network devices, servers, mobile devices and software. Use discretion and judgment to organize and perform requested services promptly.
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Qualifications:
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Education:
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Experience:
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Special Knowledge/Skills
\r\nMajor Responsibilities and Duties
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Ability To:
\r\nSupervisory Responsibilities:
\r\nNone
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Working Conditions: Mental Demands/Physical Demands/Environmental Factors:
\r\nTools/Equipment Used: Hand tools and technology related test instruments; standard office equipment including personal computers and peripherals and technology related equipment.
Posture: Prolonged sitting; walking, crouching, reaching, regular kneeling/squatting, bending/stooping, pushing/pulling, twisting, climbing, balancing, visual acuity, and/or be mobile, repetitive hand motions
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching. Sensory ability needs-Significant: hearing, near vision, far vision, peripheral vision, color discrimination, depth perception, extended hours of mental focus and concentration.
Lifting: Regular moderate lifting and carrying (up to 40 pounds); occasional heavy lifting and carrying (40 pounds and over)
\r\nEnvironment: Work is performed in an office environment; frequent on-call and after-hours work. Physical Exposure to sustained or frequent cold, heat, and dampness. Frequent district-wide travel to district facilities in personal vehicle. Works with unusual noise levels, low or intense illumination, moving objects, hot conditions, and may work alone for long periods of time.
\r\nMental Demands: Work with frequent interruptions; emotional control under stress. Work with frequent deadlines. Ensures a high level of diplomacy with all district personnel. The employee is occasionally required to drive District vehicles in the performance of assigned tasks. Adapt to new situations and challenges in a calm and directed fashion, as circumstances demand. The employee is required to demonstrate an above average degree of concentration, analyzing and emotional control. Average skills are required in communication, verbal and written, interpretation, understanding, verbal instructions, differentiating, memorizing, reading, coordinating, compiling, computing and instructing.
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The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
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