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PURPOSE STATEMENT

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A Technology Specialist III's role is critical in an organization, particularly within a school district. This position’s primary responsibilities include deploying and maintaining Windows OS imaging solutions, ensuring consistent and secure installations, providing comprehensive support, optimizing workstation performance, providing user training and assistance, and working as a connected and collaborating Technology Services Department team member.

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Overall, the role of the Technology Specialist III is crucial in maintaining a reliable, secure, and efficient computing infrastructure within a school district. Their technical expertise and support contribute to an enhanced educational experience for students and staff, enabling them to leverage technology effectively in their learning and teaching endeavors.

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ESSENTIAL FUNCTIONS

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  1. Develop and maintain efficient imaging strategies and processes for Windows OS computers, ensuring standardized installations and configurations across the school district.
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  2. Install, configure, and troubleshoot operating systems, software, and applications on staff and student devices, ensuring compatibility and optimal performance.
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  3. Collaborate with stakeholders to assess hardware and software needs, recommend appropriate solutions, and ensure seamless integration within the school district's technology infrastructure.
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  4. Provide technical support and timely resolution of hardware and software issues for staff and students, employing a customer-centric approach to ensure high levels of user satisfaction.
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  5. Conduct regular system updates and security patches, ensuring the integrity and confidentiality of data on Windows OS computers.
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  6. Maintain an inventory of hardware and software assets, tracking licensing, warranties, and upgrades to ensure compliance and efficient resource allocation.
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  7. Develop and deliver training programs and documentation to educate staff and students on the effective use of Windows OS computers, promoting digital literacy and productivity.
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  8. Collaborate with the technology team to evaluate emerging technologies, identify opportunities for improvement, and recommend innovative solutions to enhance the school district's technological capabilities.
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  9. Participate in the planning and implementation of technology initiatives, such as network upgrades, device rollouts, and system migrations, ensuring minimal disruption to staff and students.
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  10. Stay updated with industry trends and advancements in Windows OS technologies and other EdTech systems, participating in professional development activities to enhance technical knowledge and skills.
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OTHER FUNCTIONS

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  1. Collaborate with other technology department team members to address immediate district demands.
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  2. Perform related duties consistent with the scope and intent of the position and the department or as directed by the Director of Technology and Information Services.
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REPORTING RELATIONSHIPS

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MENTAL DEMANDS

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PHYSICAL DEMANDS

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MINIMUM QUALIFICATIONS

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Education and Experience

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Knowledge, Skills, and Abilities

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Licenses/Special Requirements

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TERMS OF EMPLOYMENT

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Technology Specialist III on the PSE Classified Salary Schedule A

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Eight (8) hours per day, five (5) days per week, 260 days per school year; flexible work hours will be required at times;  PSE Negotiated Agreement Salary Range, Retirement, SEBB Benefits, 13 Holidays, Paid Sick Leave

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CONDITIONS

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The preceding list of essential functions is not exhaustive and may be supplemented as necessary.

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The Walla Walla School District does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression, gender identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups.  The Walla Walla School District will also take steps to assure that national origin persons who lack English language skills can participate in all education programs, services and activities.  For information regarding translation services or transitional bilingual education programs, contact (509) 527-3000.  The following employees have been designated to handle questions and complaints of alleged discrimination:

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Civil Rights Compliance Coordinator                                                   

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Title IX Coordinator                                               

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Dr. Mindy Meyer, Director of HR                                 

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364 S. Park Street                                                     

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Walla Walla, WA 99362                                               

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(509) 527-3000                                                          

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mmeyer@wwps.org  

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Section 504/ADA Coordinator

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Barb Casey, Director of Special Education

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364 S. Park Street

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Walla Walla, WA 99362

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(509) 527-3000

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bcasey@wwps.org

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