{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5731225,"jobTitle":"Computer Technician","infoURL":"https://wmsd.tedk12.com/hire/ViewJob.aspx?JobID=403","externalJobCode":"403","applicationDeadline":null,"displayDate":"2026-07-17T05:00:00","internalDisplayDate":"2026-07-17T05:00:00","postDate":"2026-05-21T17:35:14","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Position Purpose:</strong><br />Under the general supervision of the Director of Technology, to maintain the school district's computer and network equipment in operating condition, meeting the technology needs of the district; troubleshooting and repairing computer hardware and software, and resolving immediate computer operational problems.<br />&nbsp;<br /><strong>Essential Performance Responsibilities:</strong></p>\r\n<ul>\r\n<li>Installs and maintain computer operating systems, application software, and related computer equipment.</li>\r\n<li>Performs computer and network hardware and software repair (computers, servers, switches, printers, scanners, and programs).</li>\r\n<li>Creates and maintains E-Mail and Internet accounts on computers; configures E-Mail and security on computers.</li>\r\n<li>Inspects computer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.</li>\r\n<li>Assesses malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.</li>\r\n<li>Provides technical support to users of hardware and software.</li>\r\n<li>Maintains the school-based computer labs in good working order.</li>\r\n<li>Trains selected individuals for the purpose of ensuring their ability to use computer systems and new or existing software.</li>\r\n<li>Coordinates computer and network-related repair requests.</li>\r\n<li>Assists in record-keeping regarding the functioning and inventory of the school district's computers and related equipment, repairs, etc.</li>\r\n<li>Assists in making recommendations regarding the purchase of new computers, software, and related equipment.</li>\r\n</ul>\r\n<p><strong>Additional Duties:</strong><br />Performs other related tasks as assigned.<br /><br /><strong>Note:</strong></p>\r\n<p>The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.<br /><br /><strong>Equipment:</strong><br />Uses computers, servers, switches, scanners and printers, and related equipment.<br /><br /><strong>Travel Requirements:</strong><br />Travel to school district locations to repair hardware, install software and assist end users.<br /><br /><strong>Knowledge, Skills and Abilities:</strong></p>\r\n<ul>\r\n<li>Extensive knowledge of computer hardware and software installation procedures.</li>\r\n<li>Knowledge of all school district personal computer and software applications.</li>\r\n<li>Understanding of current operating platforms, computer hardware and associated peripherals, and software applications.</li>\r\n<li>Ability to inspect, assess, troubleshoot and repair computer network system, hardware and software.</li>\r\n<li>Ability to work independently.</li>\r\n<li>Extensive knowledge of E-Mail, Internet, WAN, LAN, and other computer network programs and operations.</li>\r\n<li>Ability to communicate effectively with all levels of end-users.</li>\r\n<li>Ability to follow oral and/or written instructions.</li>\r\n<li>Ability to report work orally and/or in writing to supervisor.</li>\r\n<li>Ability to establish and, maintain cooperative working relationship with, staff and others contacted in the course of work.</li>\r\n<li>Ability to carry out instructions furnished in written or oral form.</li>\r\n<li>Ability to add, subtract, multiply and divide, and perform complex arithmetic operations.</li>\r\n<li>Analytical, problem-solving and creative-thinking skills with respect to computer-related issues.</li>\r\n</ul>\r\n<p><strong>Physical and Mental Demands, Work Hazards:</strong><br />Works in standard office and school building environments.&nbsp; Must be able to assist with unloading shipments of technology equipment.<strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br />&nbsp;Note:&nbsp;</strong></p>\r\n<p>Also see the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.<br /><br /><strong>Qualifications Profile:</strong><br />Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.&nbsp; Typical qualifications would be equivalent to:</p>\r\n<ul>\r\n<li>High School diploma or equivalent.</li>\r\n<li>Related college or technical school coursework.</li>\r\n<li>Documented training in computer hardware, software and network use, troubleshooting and repair.</li>\r\n<li>A+ certification and networking certifications preferred.</li>\r\n<li>Motor Vehicle Operator's License&nbsp;and ability to provide own transportation.</li>\r\n</ul>\r\n<p>Significant successful related experience in computer and network installation, maintenance, troubleshooting and repair.</p>","jobTypeName":"Full-time","positions":2,"payDisplay":0,"payMin":0.00,"payMax":0.00,"payTypeName":"","employerID":107788,"employerTypeID":1,"employerName":"West Memphis School District","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Charles Jackson","contactLastName":null,"contactTitle":"Technology Supervisor","contactAddress1":"Technology Department","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"870-735-1915","contactFax":null,"contactEmail":"c.jackson@wmsd.net","shiftType":"Full-Time","salaryCode":"","contactUserID":0,"displayEmployer":"West Memphis School District","closeDate":"2050-01-01T00:00:00","timeZone":"Central Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[{"category":"Support Staff","subCategory":"Computer Support"}],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Arkansas Jobs In Ed","jobBoardUrl":"https://arjobsined.schoolspring.com"},{"jobBoardName":"West Memphis School District","jobBoardUrl":"https://wmsd.schoolspring.com"}],"jobLocations":[{"locationID":220160,"locationName":"Technology Department","displayLocation":"West Memphis, Arkansas","latitude":35.1437,"longitude":-90.1939,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Posted until filled","isAtsJob":true,"jobApplicationDate":null}}