Employment Term: Full-time/240 days per fiscal year
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Salary: Based upon the FY’27 EPIC Professional Pay Scale with years of experience
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Position Overview: The IT Support Technician will provide technical support to the programs and counties that are included in the EPIC region. This role is responsible for installing and maintaining computer systems, classroom technology, wired and wireless networks, and employee accounts.
\r\nThe ideal candidate is service-oriented, technically skilled at troubleshooting and repairing hardware and software issues, patient with users of varying technical abilities, and self-motivated to consistently learn.
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Please note: Applicants who have been dismissed or who have had their contracts non-renewed for cause by any school system, who have recent unsatisfactory evaluations by any school system, who demonstrate unsatisfactory interview performance, and/or who receive unfavorable reference recommendations from related work experience will not be eligible for consideration for employment with EPIC.
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Qualifications:
\r\nRequired:
\r\nPreferred:
\r\nSkills & Competencies:
\r\nKey Responsibilities:
\r\nTechnical Support:
\r\nSystems & Network Support:
\r\nUser Training & Customer Service:
\r\nSecurity & Compliance:
\r\nWorking Conditions:
\r\nTools & Technologies:
\r\nReports To: IT Manager; EPIC Administrator
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Conditions of Employment: Recommended by the EPIC Administrator; Confirmed by the EPIC Regional Council
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Probationary Employment Period Notice:
\r\nThe selected candidate for this position will be subject to a ninety (90) day introductory/probationary period beginning on the first day of employment. During this period, the employee’s job performance, attendance, conduct, and overall suitability for the position will be evaluated.
\r\nSuccessful completion of the probationary period does not alter the at-will nature of employment. Employment with EPIC remains at-will and may be terminated by either the employee or EPIC at any time, with or without notice, and with or without cause, in accordance with applicable federal and West Virginia laws.
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The Eastern Panhandle Instructional Cooperative is an Equal Opportunity Employer.
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