{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5754601,"jobTitle":"Network Support Specialist","infoURL":"https://nhrec.tedk12.com/hire/ViewJob.aspx?JobID=216","externalJobCode":"216","applicationDeadline":null,"displayDate":"2026-06-02T04:00:00","internalDisplayDate":"2026-06-02T04:00:00","postDate":"2026-06-02T17:56:29","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><span style=\"text-decoration: underline;\"><strong>GENERAL STATEMENT OF DUTIES</strong></span></p>\r\n<p>&nbsp;</p>\r\n<p>Provides information technology training and support for NHREC staff at three campus sites- Woodside Lane, Kiln Creek, and Yorktown Middle School.&nbsp; Performs basic hardware and software troubleshooting, and assist with appropriate network management and troubleshooting.&nbsp; Performs similar tasks at the Butler Farm site as requested and in absence of the Network Administrator.</p>\r\n<p><span style=\"text-decoration: underline;\">&nbsp;</span></p>\r\n<p><span style=\"text-decoration: underline;\"><strong>ESSENTIAL FUNCTIONS </strong></span></p>\r\n<ul>\r\n<li>Receives, reviews, and prioritizes work orders for technology support and performs maintenance, installation, and training tasks as required.</li>\r\n</ul>\r\n<ul>\r\n<li>Provides troubleshooting assistance for all applications, software products, and related hardware.</li>\r\n</ul>\r\n<ul>\r\n<li>Manages Active Directory forest and tree organizational units, user accounts, passwords, Group Policy, and file-level permissions.</li>\r\n</ul>\r\n<ul>\r\n<li>At times, performs after-hours system support during scheduled and unscheduled outages and standard monthly patching requirements.</li>\r\n</ul>\r\n<ul>\r\n<li>Implements, installs, configures, monitors, troubleshoots, and evaluates both physical and virtual servers, and enterprise applications.</li>\r\n</ul>\r\n<ul>\r\n<li>Responsible for documenting the configuration of managed servers and services.</li>\r\n</ul>\r\n<ul>\r\n<li>Provides on-site training and assistance for instructional and administrative applications.</li>\r\n</ul>\r\n<ul>\r\n<li>Conducts specialized technology classes tailored to various applications.</li>\r\n</ul>\r\n<ul>\r\n<li>Evaluates new technology, and evaluates and prioritizes requests for new applications and enhancements to existing systems.</li>\r\n</ul>\r\n<ul>\r\n<li>Participates in the evaluation and purchase of new equipment, software, etc.</li>\r\n</ul>\r\n<ul>\r\n<li>Maintains detailed records of training sessions and participants, and assesses the effectiveness of training.</li>\r\n</ul>\r\n<p><span style=\"text-decoration: underline;\"><strong>REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES</strong></span></p>\r\n<ul>\r\n<li>Thorough knowledge and demonstrated competence in computer technology troubleshooting, maintenance, and installation.</li>\r\n</ul>\r\n<ul>\r\n<li>Good knowledge of the applicability of computer information systems to a variety of situations and processes.</li>\r\n</ul>\r\n<ul>\r\n<li>Good knowledge of TCP/IP, data portability and upload and download techniques, and how to import/export data within various software packages.</li>\r\n</ul>\r\n<ul>\r\n<li>Good knowledge of Internet /intranet-related services and how they can be applied to assist schools and offices.</li>\r\n</ul>\r\n<ul>\r\n<li>Ability to plan, organize, and coordinate work with school staff with minimal supervision.</li>\r\n</ul>\r\n<ul>\r\n<li>Ability to develop training materials and user manuals.</li>\r\n</ul>\r\n<ul>\r\n<li>Ability to establish and maintain effective working relationships with technical staff and other employees.</li>\r\n</ul>\r\n<ul>\r\n<li>Ability to travel to all school sites and work a flexible schedule to fulfill job responsibilities.</li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><span style=\"text-decoration: underline;\"><strong>MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS</strong></span></p>\r\n<ul>\r\n<li>Associate degree in a computer-related field, including or supplemented by technical training in PC/LAN applications and the use of computer productivity tools, plus some experience providing technical assistance to users.&nbsp;</li>\r\n</ul>\r\n<ul>\r\n<li>Demonstrated proficiency in PC/LAN-based software packages; or any equivalent combination of education and experience that would provide the above-noted knowledge, skill, and ability.</li>\r\n</ul>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><span style=\"text-decoration: underline;\"><strong style=\"font-size: 10pt;\">LICENSE/CERTIFICATION</strong></span></p>\r\n<p>&nbsp;</p>\r\n<p>Must possess a valid Virginia driver&rsquo;s license with a good driving record.</p>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><span style=\"text-decoration: underline;\"><strong>PHYSICAL ATTRIBUTES</strong></span></p>\r\n<ul>\r\n<li>Must be able to see color to discern color-coded wiring and indicator lights.</li>\r\n</ul>\r\n<ul>\r\n<li>Ability to lift, carry technology equipment, and supplies weighing up to 40 pounds.</li>\r\n</ul>\r\n<ul>\r\n<li>Sufficient agility and manual dexterity to install, test, and operate computer equipment, often requiring working in limited space, under desks, and on ladders.</li>\r\n</ul>\r\n<ul>\r\n<li>Must have the ability to sit for extended periods of time.</li>\r\n</ul>\r\n<ul>\r\n<li>Ability to operate required installation, and maintenance tools.</li>\r\n</ul>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><span style=\"text-decoration: underline;\"><strong>HAZARDS/ UNUSUAL DEMANDS</strong></span></p>\r\n<ul>\r\n<li>The position requires some local travel.</li>\r\n</ul>\r\n<ul>\r\n<li>Some tasks may involve stressful situations, meeting deadlines, and frequent interruptions.</li>\r\n</ul>\r\n<ul>\r\n<li>Exposure to normal, everyday risks in a school setting.</li>\r\n</ul>\r\n<p>&nbsp;</p>","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0,"payMax":0,"payTypeName":"","employerID":107779,"employerTypeID":1,"employerName":"New Horizons Regional Education Center","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":0,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":null,"contactLastName":null,"contactTitle":null,"contactAddress1":null,"contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":null,"contactFax":null,"contactEmail":null,"shiftType":"Full-Time","salaryCode":"","contactUserID":0,"displayEmployer":"New Horizons Regional Education Center","closeDate":"2050-01-01T00:00:00","timeZone":"Eastern Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"New Horizons Regional Education Centers","jobBoardUrl":"https://nhrec.schoolspring.com"}],"jobLocations":[{"locationID":220437,"locationName":"Central Administration","displayLocation":"Hampton, Virginia","latitude":37.0638,"longitude":-76.4108,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Dec 31, 2049 7:00 PM (Eastern Standard Time)","isAtsJob":true,"jobApplicationDate":null}}