227 MAIN STREET, FARMINGTON, ME 04938
\r\nPhone (207) 778-6571 Fax (207) 778-4160
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COMMUNITY CULTURE CURRICULUM
\r\n“Working together to provide high-quality educational opportunities for all.”
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CHESTERVILLE - FARMINGTON - INDUSTRY - NEW SHARON - NEW VINEYARD - STARKS TEMPLE - VIENNA - WELD - WILTON
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IT Support Technician - Tier 1
\r\nInformation Technology Services
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Job Goal(s):
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The IT Support Technician I serves as the initial point of contact for technology-related inquiries, providing friendly and knowledgeable support to students, staff, and families. This role involves troubleshooting hardware and software issues, managing user accounts, and maintaining accurate documentation through the helpdesk system. They are responsible for assisting with inventory management, supporting technology initiatives, and ensuring timely resolution of technical problems, often requiring travel throughout the district.
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Qualifications
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Performance Responsibilities: General
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Performance Responsibilities: Specific
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Terms of Employment:
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260 days per year; 8 hours per day; general office hours are between 7:00am and 4:00pm but employee schedules may be adjusted to meet the department needs and work outside these hours may be required; salary determined annually by the Board of Directors.
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Reports To:
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Director of Technology or their designee.
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Evaluation:
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Completed annually by the Director of Technology, or their designee.
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FLSA Status: Non-Exempt
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Note:
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The above job description reflects the general requirements necessary to describe the principal functions or responsibilities of the job identified and shall not be interpreted as a detailed description of all work requirements that may be inherent in the job, either at present or in the future.
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