{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5777868,"jobTitle":"Training Specialist - Information Systems","infoURL":"https://mpsaz.tedk12.com/hire/ViewJob.aspx?JobID=28476","externalJobCode":"28476","applicationDeadline":"2026-08-12T05:59:00","displayDate":"2026-06-12T06:00:00","internalDisplayDate":"2026-06-12T06:00:00","postDate":"2026-06-11T22:39:05","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<ul>\r\n<li><strong style=\"font-size: 10pt;\">Forbes names Mesa Public Schools in their list of Best Employers in Arizona for multiple years.</strong></li>\r\n<li><strong>East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years.</strong>&nbsp;&nbsp;</li>\r\n</ul>\r\n<table style=\"height: 246px;\" width=\"620\">\r\n<tbody>\r\n<tr>\r\n<td width=\"115\"><strong>Employment Type:</strong></td>\r\n<td width=\"382\">\r\n<p>Full-time (40 hours per week)</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"115\">\r\n<p><strong>Base Hourly:</strong></p>\r\n</td>\r\n<td width=\"382\">\r\n<p>$19.89</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"115\">\r\n<p><strong>Class/Calendar:</strong></p>\r\n</td>\r\n<td width=\"382\">\r\n<p>B21,&nbsp;12 months</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"115\">\r\n<p><strong>Benefits:</strong></p>\r\n</td>\r\n<td width=\"382\">\r\n<p>Vacation, sick leave, holidays,&nbsp;retirement matched through the Arizona State Retirement System, health, and life insurance</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"115\">\r\n<p><strong>Performance Pay:</strong></p>\r\n</td>\r\n<td width=\"382\">\r\n<p>Available annually</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"115\">\r\n<p style=\"text-align: left;\"><strong>New Hire Experience:</strong></p>\r\n</td>\r\n<td width=\"382\">\r\n<p>1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a&nbsp;ten-year maximum</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"115\">\r\n<p><strong>New Hire Education:</strong></p>\r\n</td>\r\n<td width=\"382\">\r\n<p>1% of the base hourly rate awarded for an AA or higher degree if not required for the position</p>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p>&nbsp;</p>\r\n<p><strong>Job Summary:</strong></p>\r\n<p>&nbsp;</p>\r\n<p>The SIS Support and Training Specialist is responsible for supporting the district&rsquo;s student information system SIS (Synergy) through direct technical assistance, training, and the development of resources for district personnel. This role includes preparing and updating training documentation, facilitating in-person and remote learning sessions, managing calls through a call router, and assisting in troubleshooting software issues to ensure district staff can utilize the SIS effectively in their roles.</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Key Responsibilities:</strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Develop curriculum, course materials, and lesson plans tailored to the district&rsquo;s student information system and related software applications for staff training</span></li>\r\n<li><span style=\"font-size: 10pt;\">Conduct training sessions in a classroom setting and offer ongoing technical support through a help desk/call center model</span></li>\r\n<li><span style=\"font-size: 10pt;\">Provide phone, email, and remote desktop support for district personnel using the SIS</span></li>\r\n<li><span style=\"font-size: 10pt;\">Collaborate with the Information Systems team to create, revise, and distribute up-to-date training materials and maintain current documentation</span></li>\r\n<li><span style=\"font-size: 10pt;\">Simplify complex technical information for broader district comprehension and accessibility</span></li>\r\n<li><span style=\"font-size: 10pt;\">Publish and update course schedules and descriptions for district-wide dissemination</span></li>\r\n<li><span style=\"font-size: 10pt;\">Coordinate scheduling and usage of the district&rsquo;s PC Lab and assist with its upkeep, in collaboration with Information Systems</span></li>\r\n<li><span style=\"font-size: 10pt;\">Continuously evaluate and enhance training methods, incorporating innovative techniques and feedback to improve learning outcomes</span></li>\r\n<li><span style=\"font-size: 10pt;\">Support district personnel with software troubleshooting for the SIS and other related applications</span></li>\r\n<li><span style=\"font-size: 10pt;\">Conduct quality assurance testing on upcoming releases of the SIS</span></li>\r\n<li>Maintain punctual, consistent attendance</li>\r\n</ul>\r\n<p><strong>Required Qualifications:</strong>&nbsp;</p>\r\n<ul>\r\n<li>High School education&nbsp;</li>\r\n<li><span style=\"font-size: 10pt;\">Minimum of one year of experience in technical training, ideally in educational technology or student information systems</span></li>\r\n</ul>\r\n<p><strong>Preferred Qualifications:</strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Strong proficiency in software, including the MS Office/Google Suite</span></li>\r\n<li><span style=\"font-size: 10pt;\">Effective verbal and written communication skills, with the ability to collaborate with district personnel across all levels</span></li>\r\n<li><span style=\"font-size: 10pt;\">Excellent organizational skills, including the ability to prioritize, problem-solve, and meet deadlines with minimal supervision</span></li>\r\n<li><span style=\"font-size: 10pt;\">Experience with the Synergy Student Information System</span></li>\r\n</ul>\r\n<p><strong>Skills & Competencies:</strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Models the attributes and skills of the MPS Portrait of a Graduate</span></li>\r\n<li><span style=\"font-size: 10pt;\">Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community</span></li>\r\n<li><span style=\"font-size: 10pt;\">Strong computer software skills with proven expertise utilizing MS Office Suite software</span></li>\r\n<li><span style=\"font-size: 10pt;\">Expertise in training and the methods involved in learning and instruction and developing effective and creative curriculum</span></li>\r\n<li><span style=\"font-size: 10pt;\">Ability to communicate effectively (verbal and written) with district personnel of all levels</span></li>\r\n<li><span style=\"font-size: 10pt;\">Ability to organize, prioritize, assume responsibility, problem solve and meet deadlines while working under pressure and with minimum supervision</span></li>\r\n</ul>\r\n<p><strong>Work Environment & Physical Requirements:</strong></p>\r\n<ul>\r\n<li>Majority of administrative and planning duties occur in a typical office environment within a district office or school campus</li>\r\n<li>Regular presence in training rooms, computer labs, or classrooms to deliver professional development sessions</li>\r\n<li>May travel between multiple school sites within the district.</li>\r\n<li>Frequent collaboration with instructional coaches, administrators, curriculum teams, and HR</li>\r\n<li>Must be able to move between office spaces, schools, and training locations</li>\r\n<li>Occasionally required to lift or carry training materials, boxes of supplies, or technical equipment (e.g., projectors, laptops) from 25-30lbs&nbsp;</li>\r\n</ul>\r\n<p><strong>Equal Opportunity Employer Statement:&nbsp;</strong></p>\r\n<p><strong>&nbsp;</strong></p>\r\n<p>Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.</p>\r\n<p>&nbsp;</p>\r\n<p>Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.</p>","jobTypeName":"Full-time","positions":1,"payDisplay":1,"payMin":19.89,"payMax":0,"payTypeName":"","employerID":106924,"employerTypeID":1,"employerName":"Mesa USD 4 ","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Melinda Harris","contactLastName":null,"contactTitle":"Student Information Supervisor","contactAddress1":"Information Systems","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"(480) 472-0050","contactFax":null,"contactEmail":"mlharris@mpsaz.org","shiftType":"Full-Time","salaryCode":"Per Hour","contactUserID":0,"displayEmployer":"Mesa Public Schools","closeDate":"2026-08-12T05:59:00","timeZone":"Mountain Standard Time","internalCloseDate":"2026-08-12T05:59:00","employmentStartDateTBD":true,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Mesa USD 4 ","jobBoardUrl":"https://mpsaz.schoolspring.com"}],"jobLocations":[{"locationID":201116,"locationName":"Information Systems","displayLocation":"Mesa, Arizona","latitude":33.4256,"longitude":-111.805,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Aug 11, 2026 11:59 PM (Mountain Standard Time)","formattedInternalCloseDate":"Aug 11, 2026 11:59 PM (Mountain Standard Time)","isAtsJob":true,"jobApplicationDate":null}}