{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5799462,"jobTitle":"Network Analyst II","infoURL":"https://jps.tedk12.com/hire/ViewJob.aspx?JobID=5510","externalJobCode":"5510","applicationDeadline":"2026-07-31T04:59:00","displayDate":"2026-06-24T05:00:00","internalDisplayDate":"2026-06-24T05:00:00","postDate":"2026-06-24T13:19:03","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p style=\"text-align: center;\"><span style=\"font-size: 18pt;\"><strong><img src=\"https://attachments.office.net/owa/stbrown%40jackson.k12.ms.us/service.svc/s/GetAttachmentThumbnail?id=AAMkADFiZGQ0NjQwLTk0MDktNGRjMS04N2RmLTRlMmFkZDgyYmIxMwBGAAAAAADB4HgXM3jUEZunAFCLb%2BSyBwCovqGNwyXUEZuZAFCLb%2BSyAAAAdKdtAAAegQdHH2heQ7y6et5Dxe%2FRAAdJBulZAAABEgAQAFlPSghZ%2FnRHiKEajuB59Cc%3D&thumbnailType=2&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IkU1RDJGMEY4REE5M0I2NzA5QzQzQTlFOEE2MTQzQzAzRDYyRjlBODAiLCJ0eXAiOiJKV1QiLCJ4NXQiOiI1ZEx3LU5xVHRuQ2NRNm5vcGhROEE5WXZtb0EifQ.eyJvcmlnaW4iOiJodHRwczovL291dGxvb2sub2ZmaWNlLmNvbSIsInVjIjoiMWQ1NWY0MjZmZjkxNDZkYmFiNzQwYmVhNTYwYmE4ZWYiLCJzaWduaW5fc3RhdGUiOiJrbXNpIiwidmVyIjoiRXhjaGFuZ2UuQ2FsbGJhY2suVjEiLCJhcHBjdHhzZW5kZXIiOiJPd2FEb3dubG9hZEBiMGQ3ZGFkZi0zOWRmLTRlMmMtOGZmNi1mNTI1NmQ1NDJmOTQiLCJpc3NyaW5nIjoiV1ciLCJhcHBjdHgiOiJ7XCJtc2V4Y2hwcm90XCI6XCJvd2FcIixcInB1aWRcIjpcIjExNTM4MzYyOTYyNjc5MDkxOTNcIixcInNjb3BlXCI6XCJPd2FEb3dubG9hZFwiLFwib2lkXCI6XCJjZjdjNzEzNy1jYmVmLTQ0YTQtOTMxMy1jNTE2MjY2YmYwMjVcIixcInByaW1hcnlzaWRcIjpcIlMtMS01LTIxLTM1OTA4NDM4MTgtMzAwNDk2MDE2My00MjMzMzY2MzA5LTg2NTI0N1wifSIsIm5iZiI6MTcxNzY3NzY4NiwiZXhwIjoxNzE3Njc3OTg2LCJpc3MiOiIwMDAwMDAwMi0wMDAwLTBmZjEtY2UwMC0wMDAwMDAwMDAwMDBAYjBkN2RhZGYtMzlkZi00ZTJjLThmZjYtZjUyNTZkNTQyZjk0IiwiYXVkIjoiMDAwMDAwMDItMDAwMC0wZmYxLWNlMDAtMDAwMDAwMDAwMDAwL2F0dGFjaG1lbnRzLm9mZmljZS5uZXRAYjBkN2RhZGYtMzlkZi00ZTJjLThmZjYtZjUyNTZkNTQyZjk0IiwiaGFwcCI6Im93YSJ9.F-EtxTRtAxqGeAOx6SB3qlbXyKEDYwUThBMScUyvLWAatRfT8s8taLbDq6Y1C7NwlRUY63se23MTiYSe2ryw64YvArKG3hyHXd6almfj27Oh20Gv4EhYBndSzjYrF1G9h4KIIfSboelIpA27Csw2YEn_cmwnLDOzV4jU869Sw3G8q-XOIss_rIrxAJNVZX6xNKUcpePpYow9_2ffAfXpE4vzB5Ukq4mD_vrlmFvSmmhZPNNWTBNQ3aZIj9Ea8nVYvGPIxTXBfNd4rSm4lPMfyynTfzG3NifBu39l8YTcxlJD51qQlkwpmT8hDcxvX2ra46tMxHnC-6Dq4EJHarULAA&X-OWA-CANARY=bdvoVyHm3O8AAAAAAAAAAIA4lgQmhtwY9kIkQ9-4_dSXWiFL7PSasU7AEewQWwWfP-zVNjzDNBs.&owa=outlook.office.com&scriptVer=20240524003.09&clientId=2B148372972C4AE5AF3663144F145A49&animation=true\" alt=\"\" /></strong></span></p>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-size: 14pt;\"><strong>NETWORK ANALYST II</strong></span></p>\r\n<p><span style=\"font-size: 12pt;\">&nbsp;</span></p>\r\n<p><strong><u>Q</u><u>UALIFICATIONS</u></strong></p>\r\n<ul>\r\n<li>Associate&rsquo;s degree in a relevant technology field strongly preferred.</li>\r\n<li>Work experience in a level 1 or 2 technical position responsible for monitoring, testing, and troubleshooting connectivity, hardware and software problems in a Windows environment may be considered in lieu of a degree.</li>\r\n<li>At least 1 year of experience managing and leading network support, technology implementation projects, end-user application implementation projects, IT construction and maintenance projects, network configuration projects, or other similar technology projects in an enterprise setting.</li>\r\n<li>CompTIA Network+ or CompTIA Security+ required. Applicants without the required certification must obtain one certification within one year of hire.&nbsp;</li>\r\n<li>Microsoft 365 Fundamentals certification required. Applicants without the required Microsoft 365 Fundamentals certification must obtain it or higher within one year of hire.</li>\r\n<li>Understanding of advanced network infrastructure concepts and security practices.</li>\r\n<li>Leadership experience and advanced problem-solving skills.</li>\r\n<li>Excellent communication skills and the ability to mentor junior staff.</li>\r\n<li>Work experience with advanced end-user support, advanced monitoring, testing, and troubleshooting hardware and software problems pertaining to the LAN and WAN.</li>\r\n<li>Extensive experience problem solving and resolving device and network issues that negatively impact end-user experience.</li>\r\n<li>Experience in Windows computer installations, management, and configuration.</li>\r\n<li>Ability to work independently and prioritize tasks effectively.</li>\r\n<li>Good communication and customer service skills.</li>\r\n</ul>\r\n<p><strong><u>R</u><u>EPORTS </u><u>T</u><u>O</u></strong></p>\r\n<p>Help Desk Administrator</p>\r\n<p>&nbsp;</p>\r\n<p><strong><u>ESSENTIAL FUNCTIONS</u></strong></p>\r\n<ul>\r\n<li>Receive and resolve issues from first level support and escalate if necessary.</li>\r\n<li>Lead network improvement projects and strategic initiatives as directed by senior IT staff.</li>\r\n<li>Provide second tier support and troubleshooting for more complex network issues.</li>\r\n<li>Mentor Network Analyst team members and assist with their professional development.</li>\r\n<li>Participate as necessary as part of the District&rsquo;s Cybersecurity team.</li>\r\n<li>Assist the Network Analyst and other IT staff with issues related to the installation, configuration, and other technical issues with desktops, laptops, network peripherals and IoT devices.</li>\r\n<li>Assist the Network Analyst and other IT staff with issues related to network connectivity issues, including troubleshooting Wi-Fi connectivity and more advanced issues on switches.</li>\r\n<li>Assist with the management of District identity management platforms.</li>\r\n<li>Collaborate with the network team to address network-related concerns and escalate issues as needed.</li>\r\n<li>Participates as necessary as part of the District&rsquo;s Cybersecurity team.</li>\r\n<li>Improves technical skills in to solve more complex second tier support issues by reading and researching technical publications.</li>\r\n<li>Manage network-related projects as directed by other IT staff members.</li>\r\n<li>Develop and update comprehensive network documentation as required.</li>\r\n<li>Recommends technical improvements and enhancements to supervisor and other next tier IT staff.</li>\r\n<li>Stay current with emerging technologies and best practices in network and device management.</li>\r\n<li>Performs other related duties as requested or assigned.</li>\r\n</ul>\r\n<h2><span style=\"text-decoration: underline;\"><strong><span style=\"font-size: 12pt;\">Evaluation</span></strong></span></h2>\r\n<h2><strong><span style=\"font-size: 10pt;\">Performance of this job will be evaluated in accordance with provisions of the Board&rsquo;s policy on evaluation of personnel.</span></strong></h2>\r\n<h2><span style=\"font-size: 12pt;\">Salary Information</span></h2>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td width=\"149\">\r\n<p>Classification:</p>\r\n</td>\r\n<td width=\"480\">\r\n<p>Network Analyst II</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"149\">\r\n<p>Scale:</p>\r\n</td>\r\n<td width=\"480\">\r\n<p>Classified</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"149\">\r\n<p>Grade:</p>\r\n</td>\r\n<td width=\"480\">\r\n<p>I</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"149\">\r\n<p>Days Employed:</p>\r\n</td>\r\n<td width=\"480\">\r\n<p>230 per school year</p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"149\">&nbsp;</td>\r\n<td width=\"480\">&nbsp;</td>\r\n</tr>\r\n<tr>\r\n<td width=\"149\">\r\n<p>Beginning Salary</p>\r\n</td>\r\n<td width=\"480\">\r\n<p>$26.50 per hour<br /><br /></p>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td width=\"149\">\r\n<p>Overtime:</p>\r\n</td>\r\n<td width=\"480\">\r\n<p>Non-exempt</p>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0,"payMax":0,"payTypeName":"","employerID":106930,"employerTypeID":1,"employerName":"Jackson Public Schools MS","employerDescription":null,"employerShowImage":0,"eoeStatement":null,"requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":0,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":null,"contactLastName":null,"contactTitle":null,"contactAddress1":null,"contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":null,"contactFax":null,"contactEmail":null,"shiftType":"Full-Time","salaryCode":"","contactUserID":0,"displayEmployer":"Information Technology Services","closeDate":"2026-07-31T04:59:00","timeZone":"Central Standard Time","internalCloseDate":"2026-07-31T04:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Jackson Public Schools MS","jobBoardUrl":"https://jps.schoolspring.com"}],"jobLocations":[{"locationID":201618,"locationName":"Information Technology Services","displayLocation":"Jackson, Mississippi","latitude":32.293,"longitude":-90.1814,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Jul 30, 2026 11:59 PM (Central Standard Time)","formattedInternalCloseDate":"Jul 30, 2026 11:59 PM (Central Standard Time)","isAtsJob":true,"jobApplicationDate":null}}