Position Description
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Job Title: Computer Technician
\r\nReports to: Director of Technology/Principal
\r\nDept./School: Campus Assigned
\r\nWage/Hour Status: Nonexempt
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PRIMARY PURPOSE:
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Facilitate the effective use of technology at the campus level. Provide technical
\r\nsupport in the use of hardware and software to campus staff.
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QUALIFICATIONS:
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Education
\r\nHigh school diploma; advanced degree or coursework in technology field preferred
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Special Knowledge/Skills
\r\nKnowledge of computer hardware and software applications
\r\nAbility to analyze and resolve computer hardware and software problems
\r\nKnowledge of technologies available for use in instructional setting
\r\nAbility to troubleshoot and repair computer and technology equipment
\r\nStrong organizational, communication, and interpersonal skills
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Experience
\r\nOne year technical support experience
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MAJOR RESPONSIBILITIES AND DUTIES:
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Technical Support
\r\n1. Provide technical assistance and training to campus faculty and staff for use
\r\nof equipment including computer hardware and software.
\r\n2. Provide immediate on-site assistance to campus staff with technology problems
\r\nand questions.
\r\n3. Act as liaison with district technology personnel.
\r\n4. Maintain computers in campus lab(s) and classrooms and arrange for needed
\r\nrepair.
\r\n5. Perform upgrades to software and hardware.
\r\n6. Assist with the organization and distribution of technology materials for
\r\n classroom use.
Inventory
7. Maintain accurate inventory of hardware, software, and computer lab materials
\r\nat assigned campus(es).
\r\n 8. Identify, request, and control the inventory of repair parts.
Other
\r\n9. Compile, maintain, and file all physical and computerized reports, records,
\r\nand other documents required.
\r\n10. Comply with policies established by federal and state law, State Board of
\r\nEducation rule, and local board policy.
\r\n11. Comply with all district and campus routines and regulations.
\r\n12. Attendance is an essential job function.
\r\n 13. Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None
EQUIPMENT USED:
Computers, data projectors, tablets and other mobile devices, printers, and small hand
tools
WORKING CONDITIONS:
Mental Demands/Physical Demands/Environmental Factors: High stress; fast-paced;
Some district-wide travel; repetitive hand motions; prolonged use of computers; lifting of
\r\n heavy equipment (50 lbs)