{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5809119,"jobTitle":"Technology Site Support Specialist [ESP3595]","infoURL":"https://ogdensd.tedk12.com/hire/ViewJob.aspx?JobID=4935","externalJobCode":"4935","applicationDeadline":"2026-07-14T05:59:00","displayDate":"2026-06-30T06:00:00","internalDisplayDate":"2026-06-30T06:00:00","postDate":"2026-06-30T14:05:55","startDateShowDay":1,"startDate":"2026-08-12T06:00:00","jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Classification Title:&nbsp;</strong>IT Technician I</p>\r\n<p><strong>Title</strong>:<span style=\"font-weight: 400;\">&nbsp;</span><span style=\"font-weight: 400;\">Technology Site Support Specialists</span></p>\r\n<p><strong>Calendar:</strong><span style=\"font-weight: 400;\"> C2, 190 Contract Days</span></p>\r\n<p><strong>ESP Salary Schedule: </strong><span style=\"font-weight: 400;\">Range 70, Step 1</span><span style=\"font-weight: 400;\"><br /></span><strong>Hours:</strong><span style=\"font-weight: 400;\">&nbsp;8/Day 40/Week</span></p>\r\n<p><strong>Location:&nbsp;</strong>Support Service Center</p>\r\n<p>&nbsp;</p>\r\n<p><strong>2026 -2027 School Year</strong></p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p><strong>General Purpose</strong></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">The Technology Site Technician provides on-site technical support to staff and students, ensuring the effective use of technology in the classroom and school environment. This role is responsible for maintaining and troubleshooting hardware, software, and other technology related systems, assisting with device deployment, supporting student testing, and providing basic training to end-users.</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Main Tasks and Responsibilities</strong></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Technical Support & Troubleshooting</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide hands-on technical support for Chromebooks, desktops, laptop, iPads, printers, interactive flat panel tv&rsquo;s, accessories, and other technology devices.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Diagnose and resolve software, hardware, network connectivity and other technology related issues.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Perform password resets and user account management in Active Directory and Google Workspace.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist with deploying, troubleshooting, and maintaining student and staff devices using tools such as but not limited to Google Admin, SCCM, JAMF and Incident IQ.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Install, update, and configure educational applications and other school related software programs.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Troubleshoot and resolve user account issues in various learning software platforms.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Repair damaged Chromebooks and notify the office staff of the amount of fine per the district fine schedule including determining the depreciated value of a device if unrepairable.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maintain accurate asset inventory and tracking of technology resources using the provided software systems.</span></li>\r\n</ul>\r\n<p><strong>Testing Support</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prepare and configure student devices for standardized testing, ensuring software and security settings meet district and state requirements.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide on-site technical support during testing periods to troubleshoot and resolve issues quickly.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Coordinate with school administrators and district IT staff to ensure a smooth testing process.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist with proctoring state tests including but not limited to STAR, WIDA, AAPPL, RISE, Utah Aspire Plus, as needed by the school.</span></li>\r\n</ul>\r\n<p><strong>Training & User Support</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide basic technology training to staff and students on software and hardware use.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Instruct all students on proper care of their school issued Chromebook, accessories, and charger.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist teachers in integrating technology hardware and software into the classroom learning environment.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Attend District and Technology Professional Development trainings.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create and track open or pending tickets and escalate them if unresolved in a timely manner.&nbsp; Provide clarification and assistance if requested.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create and maintain documentation for common technical procedures and troubleshooting steps.</span></li>\r\n</ul>\r\n<p><strong>Collaboration & Communication</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Work closely with district IT staff to resolve technical issues, clarify processes and follow technology policies.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Communicate effectively with school administrators, staff, and students regarding technology needs and solutions.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Coordinate with vendors for technology supplies, parts, hardware repairs and warranty claims as necessary.</span></li>\r\n</ul>\r\n<p><strong>Other Duties as Assigned</strong></p>\r\n<p><strong>Specific Job Tasks to Elementary level Site Techs</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assign Chromebooks to students and move them from grade to grade each year.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Manage, arrange and support chromebook carts for charging and organization of chromebooks.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist in setup, configuration and training staff on testing platforms and procedures.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist with creating and preparing testing schedules as directed by the school Administrator.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><strong>Specific Job Tasks to Secondary level Site Techs</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Setup, deploy software, and image Computers in Labs.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Issue loaner Chromebooks and chargers to students and check them in and inspect for damage when returned.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Work with school administration to disable student devices and accounts as necessary.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Disable Chromebooks when students fail to return them when leaving the district.</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Education and Experience</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Associate&rsquo;s Degree or equivalent.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">One (1) year of related technology experience.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Any combination of education and experience.</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">Preference will be given to those with:</span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technology related certificates.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Knowledge of Google services.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to manage multiple projects and prioritize tasks effectively.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Experience in K-12 public education or a related educational setting.</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Working Conditions and Physical Requirements</strong><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The job occasionally requires a moderate level of physical exertion such as handling medium weight materials (11-50 pounds), extensive standing, walking, crawling, bending, stooping or climbing.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Work is carried out in an agreeable environment as generally represented by normal office conditions and little or no unpleasant elements.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Periodical interruptions and distracting influences: for example, people, phone calls, noise and so forth.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Periodical pressures related to establishing priorities, meeting deadlines or fulfilling scheduling requirements.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Role may require occasional travel to different locations.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p>&nbsp;</p>","jobTypeName":"Full-time","positions":1,"payDisplay":1,"payMin":21.68,"payMax":0,"payTypeName":"","employerID":102324,"employerTypeID":20,"employerName":"Ogden City School District","employerDescription":null,"employerShowImage":0,"eoeStatement":"x","requirements":null,"experienceRequired":1,"degreePreferred":30,"eligibleRequired":0,"degreeTypeName":"Associate","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Mike Hipwell","contactLastName":null,"contactTitle":"IT Director","contactAddress1":"Support Service Center","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"8017378820","contactFax":null,"contactEmail":"hipwellm@ogden.org","shiftType":"Full-Time","salaryCode":"Per Hour","contactUserID":353061,"displayEmployer":"Support Service Center","closeDate":"2026-07-14T05:59:00","timeZone":"Mountain Standard Time","internalCloseDate":"2026-07-14T05:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"OGDEN SCHOOL DISTRICT","jobBoardUrl":"https://ogdensd.schoolspring.com"}],"jobLocations":[{"locationID":160006,"locationName":"Support Service Center","displayLocation":"Ogden, Utah","latitude":41.2335,"longitude":-111.958,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Jul 13, 2026 11:59 PM (Mountain Standard Time)","formattedInternalCloseDate":"Jul 13, 2026 11:59 PM (Mountain Standard Time)","isAtsJob":true,"jobApplicationDate":null}}