{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5831630,"jobTitle":"IT Help Desk","infoURL":"https://pittsburgisd.tedk12.com/hire/ViewJob.aspx?JobID=162","externalJobCode":"162","applicationDeadline":null,"displayDate":"2026-07-14T05:00:00","internalDisplayDate":"2026-07-14T05:00:00","postDate":"2026-07-14T14:45:52","startDateShowDay":1,"startDate":null,"jobStatusID":60,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Performance & Responsibilities &ndash; </strong><span style=\"font-weight: 400;\">The duties of the Helpdesk Secretary will include, but are not limited to the following:</span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Answering phone calls to the IT Helpdesk</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assisting Students and Parents by phone</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Creating and assigning tickets to IT support personnel around the district</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Getting estimates from vendors and assisting with procurement</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maintaining IT asset inventories</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Perform other job related duties as assigned by the Technology Director</span></li>\r\n</ul>\r\n<p><strong>Knowledge/Skills:</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Excellent customer service skills</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong organizational skills</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Basic familiarity with various technology equipment</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to use personal computer and software to develop spreadsheets and do word processing</span></li>\r\n</ul>","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0,"payMax":0,"payTypeName":"","employerID":106002,"employerTypeID":20,"employerName":"Pittsburg Independent School District","employerDescription":null,"employerShowImage":0,"eoeStatement":"x","requirements":null,"experienceRequired":0,"degreePreferred":10,"eligibleRequired":1,"degreeTypeName":"High School/Trade School","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"BethAnne ","contactLastName":"Dunavant","contactTitle":"","contactAddress1":"PO Box 1189","contactAddress2":"","contactCity":"Pittsburg","contactCountryID":1,"stateName":"Texas","countryName":"United States","contactPostalCode":"75686","contactPhone":"(903)856-3628","contactFax":"","contactEmail":"bdunavant@pittsburgisd.net","shiftType":"Full-Time","salaryCode":"","contactUserID":373680,"displayEmployer":"Pittsburg Independent School District","closeDate":"2050-01-01T00:00:00","timeZone":"Central Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Esc Region 8 Consortium Job Board","jobBoardUrl":"https://esc8.schoolspring.com"},{"jobBoardName":"Pittsburg Independent School District","jobBoardUrl":"https://pittsburgisd.schoolspring.com"}],"jobLocations":[{"locationID":197435,"locationName":"Technology","displayLocation":"Pittsburg, Texas","latitude":33.0034,"longitude":-94.9745,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Dec 31, 2049 6:00 PM (Central Standard Time)","isAtsJob":true,"jobApplicationDate":null}}