{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5843979,"jobTitle":"Educational Support Professional - Technology (4 positions)","infoURL":"https://district279.tedk12.com/hire/ViewJob.aspx?JobID=309","externalJobCode":"309","applicationDeadline":null,"displayDate":"2026-07-21T05:00:00","internalDisplayDate":"2026-07-21T05:00:00","postDate":"2026-07-21T17:13:42","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Job summary:&nbsp; </strong><span style=\"font-weight: 400;\">To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning through level one technical services that support accessible, equitable and user-friendly systems with training that supports all users to effectively and efficiently achieve the district mission.&nbsp; </span></p>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: 400;\"><strong>About I2T2:</strong> Osseo Area Schools is Minnesota&rsquo;s 5th largest school district. This position will be a part of the Instructional and Informational Technology Team (I2T2) which provides technical support to approximately 21,000 students and&nbsp; 3,000 staff members across 31 site locations. This includes the management of approximately 9,000 classroom/staff computers and 21,000 student mobile devices. With support from technical support specialists, repair technicians, network administrators and school staff, this position works to ensure a high level of customer satisfaction with technology services.</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Responsibilities and tasks include:&nbsp;</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide first-level installation, diagnosis, repair, and maintenance on all computing devices&nbsp; and peripheral classroom hardware and equipment, including network connections.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide first-level technical support using procedures and tools established by District-Level Technical Support.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Document daily activities in the work order system and escalate to second level as needed.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide training and instruction in the use of classroom, mobile, and instructional technologies.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide inventory of hardware and software as requested.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Perform other comparable duties of a like or similar nature as assigned.&nbsp;</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Minimum qualifications include:&nbsp;</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">High School Diploma or equivalent.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Highly motivated self-starter with a strong work ethic.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Communicates effectively and confidently, both verbally and in writing.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Proficiency to troubleshoot hardware, software and explain current technology to end-users</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to use a variety of operating systems, including Windows, ChromeOS, and iOS.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to respond to help desk requests via telephone, help desk software, and email</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to travel to different sites during the workday.</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Knowledge, skills, and abilities include:&nbsp;</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong customer service orientation - dedication to customer needs; understanding the customer's sense of urgency.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Demonstrate initiative and ability to work with minimal supervision.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to communicate effectively in both oral and written form.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Excellent organizational skills in prioritizing and documenting needs.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to work under pressure.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Flexibility, resilience, and tolerance for ambiguity.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to collaborate effectively</span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Preferred qualifications include:</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Experience working in a K-12 school setting</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Proficiency in a language other than English (Spanish, Somali, Hmong, Vietnamese)</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><strong>Bargaining unit</strong><span style=\"font-weight: 400;\">: Educational Support Professionals</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Salary</strong><span style=\"font-weight: 400;\">: Classification 2;&nbsp; View salary grid on the respective bargaining unit listed above, accessible via our </span><a href=\"https://www.district279.org/careers/life-279/employee-contracts\"><span style=\"font-weight: 400;\">Employee Contracts page</span></a></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Work schedule</strong><span style=\"font-weight: 400;\">:&nbsp;30 hours/week; School Days&nbsp;</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>FTE</strong><span style=\"font-weight: 400;\">:&nbsp;Part-Time; School Year</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Desired start date</strong><span style=\"font-weight: 400;\">: End of August</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><strong>Osseo Area Schools offers:</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Meaningful and impactful work&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Opportunities to grow professionally</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A variety of benefits</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mentorship programs for teachers and educational support professionals</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Summer opportunities</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">...and more!</span></li>\r\n</ul>\r\n<p><strong>Equal Employment Opportunity Statement:&nbsp;</strong></p>\r\n<p><span style=\"font-weight: 400;\">Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer.</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the</span><a href=\"https://www.district279.org/info-center/policies/individual-policy/~board/school-board-policies/post/102-policy-equal-educational-and-employment-opportunity\"><span style=\"font-weight: 400;\"> District&rsquo;s Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy.</span></a><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span></p>\r\n<p><span style=\"font-weight: 400;\"><strong>Veteran&rsquo;s Preference:</strong> If you are an eligible veteran, please submit a legible copy of your DD214 with your application.&nbsp;</span></p>\r\n<p><strong>&nbsp;</strong></p>\r\n<p><span style=\"font-weight: 400;\"><strong>Accommodation:</strong> If you have a disability that requires an accommodation during the selection process, please email Human Resources at HR@district279.org or call 763-391-7007.</span></p>\r\n<p><span style=\"font-weight: 400;\">&nbsp;</span><span style=\"font-weight: 400;\"><br /></span><strong>Background Check Upon Conditional Offer:</strong></p>\r\n<p><span style=\"font-weight: 400;\">Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required.&nbsp; Criminal convictions are reviewed on a case-by-case basis.</span></p>","jobTypeName":"Part-time","positions":4,"payDisplay":0,"payMin":0,"payMax":0,"payTypeName":"","employerID":109291,"employerTypeID":20,"employerName":"Osseo Ind School District 279","employerDescription":null,"employerShowImage":0,"eoeStatement":"x","requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Contact HR or the Site with any questions regarding the position","contactLastName":null,"contactTitle":"","contactAddress1":"0","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"","contactFax":null,"contactEmail":"hr@district279.org","shiftType":"Part-Time","salaryCode":"","contactUserID":573283,"displayEmployer":"Osseo Area Schools","closeDate":"2050-01-01T00:00:00","timeZone":"Central Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":true,"activeEmployer":true},"jobCategories":[{"category":"Support Staff","subCategory":"Computer Support"}],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Osseo Area Schools - District 279","jobBoardUrl":"https://district279.schoolspring.com"}],"jobLocations":[{"locationID":233100,"locationName":"Educational Service Center","displayLocation":"Maple Grove, Minnesota","latitude":45.1251,"longitude":-93.423,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Dec 31, 2049 6:00 PM (Central Standard Time)","isAtsJob":true,"jobApplicationDate":null}}