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OPEN-TO-THE-PUBLIC
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JOB OPPORTUNITY FOR CINCINNATI PUBLIC SCHOOLS
\r\nCITY OF CINCINNATI - CIVIL SERVICE COMMISSION - OFFICIAL
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SENIOR INFORMATION TECHNOLOGY COORDINATOR II
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TRANSCRIPT MUST BE UPLOADED WITH APPLICATION TO VERIFY YOU MEET THE EDUCATIONAL REQUIREMENTS, NO LATER THAN THE DEADLINE DATE FOR FILING APPLICATIONS, THURSDAY, AUGUST 6, 2026 @ 11:59 P.M.
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EXAMINATION #26-11
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TITLE: Senior Information Technology Coordinator II
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HOURLY RATE: $41.64 hourly
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APPLICATION DEADLINE: Thursday, August 6, 2026 @ 11:59 P.M.
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GENERAL STATEMENT OF DUTIES:
\r\nUnder general direction of the assigned Administrator, is responsible for performing senior professional level business systems analysis and project management activities which include overseeing the operation and usage of a departmental information technology system, developing procedures for and performing technical tasks, and troubleshooting related items relative to the system software. Identifying and resolving user support issues, providing training and instructions for system users, and ensuring that the Cincinnati Public Schools (CPS) goals and technology standards are followed.
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EXAMPLES OF WORK PERFORMED:
\r\n(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)
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Assesses customer and/or business process requirements; analyzes structure
\r\nand flow of work and data that support needs; evaluates possible solutions and
\r\nimplements and/or recommends solutions that support the mission, values and
\r\ngoals of the District.
\r\nPerforms project management and participates on project teams responsible
\r\nfor system application software implementation and upgrades.
\r\nAssist in determining project scope and staff resources required to complete projects.
\r\nPrepares project work plans and timelines.
\r\nMonitors project milestones and reports project progress to management.
\r\nWorks closely with other technical staff, vendors, and contacts from other institutions to
\r\nensure timely and efficient completion of projects.
\r\nCreates, develops and oversees processes, protocols and procedures, ensuring
\r\ncompliance.
\r\nAssures technical support problem resolution related to networks, servers,
\r\ndatabase management software, operating systems, and/or business
\r\napplication software systems through cooperative relationship with District
\r\nITM department and software vendor.
\r\nPerforms system administration activities, which includes the creation and maintenance of
\r\nthe software and related application software upgrades.
\r\nCreates and maintains standards, procedures, and documentation related to
\r\narea of responsibility.
\r\nMay participate in audits and perform process testing, ensuring a secure processing
\r\nenvironment that protects the integrity and availability of information.
\r\nImplements system changes and administers access to systems and
\r\ninformation utilizing approved information technology security policies,
\r\nstandards and guidelines.
\r\nMay supervise technical/support staff as required by individual position(s);
\r\nparticipates in training of staff as necessary.
\r\nEffectively communicates with all levels of the organization to ensure project
\r\nsuccess and user needs are identified and met.
\r\nLeads and facilitates training.
\r\nCreates training documentation available to a wide-variety of audiences within
\r\nthe District.
\r\nParticipates in/on a variety of meetings, groups, and/or committees to
\r\ncommunicate and confer about process analysis of existing procedures and
\r\nsystems, determine complexities of new processes and projects, prepare for
\r\ntesting, discuss the roll-out of new projects and software upgrades, and/or
\r\ndiscuss other applicable issues.
\r\nResearches and recommends required application configurations and
\r\nprocedure changes to ensure optimum performance and capability to meet the
\r\nbusiness needs of the District.
\r\nServe as a financial system/subject matter expert and advise on decisions involving the
\r\nmaintenance and daily operations of a departmental Information Technology system.
\r\nPerforms routine tasks, such as producing or instructing others to produce adhoc query
\r\nreports; reviewing input material and finished products for accuracy and completeness.
\r\nMaintain and coordinate the design of the department website.
\r\nUes established tracking system to log requests; monitors progress, tracks problems
\r\nresolution; communicates with the manager regarding unresolved problems.
\r\nMay assume duties of absent employees within the department.
\r\nMay assume duties of the department head in her/his absence.
\r\nUtilize a PC and related software required to perform job activities.
\r\nPerform related duties as assigned or as needed.
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Knowledge of:
\r\nSupervisory principles.
\r\nSystem design, development, implementation, and user support principles and practices.
\r\nDatabase management principles and practices.
\r\nExpert level principles, concepts and practices in assigned area of responsibility.
\r\nHardware and software system design and implementation principles and practices.
\r\nProject management principles.
\r\nApplicable hardware, software, and systems.
\r\nAdvanced systems analysis methods, practices, and principles.
\r\nInformation system troubleshooting methods.
\r\nSQL query language or other query tools.
\r\nEnglish usage, spelling, grammar and punctuation.
\r\nBasic mathematical principles.
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Skill to:
\r\nOperate systems used by CPS, Windows, and Microsoft Office,
\r\nGoogle Suite, Salesforce ticketing system, Adobe Acrobat DC , sufficient training
\r\nand/or experience in such software, to perform effectively in the position with
\r\nreasonable training.
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Ability to:
\r\nSupervising subordinate staff (as required).
\r\nPlanning innovative, efficient, and productive information infrastructure to facilitate data
\r\ntransactions.
\r\nTroubleshooting, researching, and resolving complex computer system problems;
\r\nManaging enterprise-wide, complex projects.
\r\nEvaluating and researching computer-related products.
\r\nDeveloping automated business systems.
\r\nProviding customer service.
\r\nReading, analyzing, and interpreting technical manuals.
\r\nReading, analyzing, and interpreting applicable laws, rules, and regulations.
\r\nIdentifying situations requiring action and resolving problems proactively.
\r\nPreparing workflow analyses.
\r\nEvaluating and designing new systems and applying them to new or existing business
\r\nprocesses.
\r\nFacilitating training.
\r\nDeveloping creative and innovative system solutions.
\r\nCommunicating technical information to a non-technical audience.
\r\nDefining problems, collecting data, establishing facts, and drawing valid conclusions.
\r\nCommunicating effectively through oral and written mediums.
\r\nEstablish and maintain effective working relationships with those contacted in the course
\r\nof work.
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OTHER REQUIREMENTS:
\r\nThis is a sensitive classification therefore applicants for appointments must pass a security clearance, which includes a check of employment references and criminal records. Must have a valid Driver's License. Work occasional overtime and other than normal day shifts to meet assignment schedules.
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QUALIFICATIONS:
\r\nMust have a Bachelor Degree from an accredited college or university in Computer Science plus five years of experience.
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MILITARY EDUCATION & EXPERIENCE EVALUATION:
\r\nMilitary education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.
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PROBATIONARY PERIOD:
\r\nOne year.
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OTHER REQUIREMENTS:
\r\nMust have a valid Driver License.
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EXAM DETAILS:
\r\nExam Date: Thursday, August 20, 2026 / Time: TO BE SET / Location: TO BE SET
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SUBJECTS AND WEIGHTS OF TEST SECTIONS:
\r\nThe selection process is worth 100% of the exam grade and consists of a written exam. The passing score will be determined after the examination by the Civil Service Examiner together with the Secretary. Determination of the passing score will be based on the job analysis, analysis of examination results, consultation with subject matter experts or other professional methods.
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2. QUALIFICATIONS: Unless otherwise stated, work experience requirements must be met by paid experience, and all
qualifications must be met by the application deadline date.
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3. CITIZENSHIP: Application accepted from both citizens and non-citizens; however, due to the Immigration Reform and
Control Act, only citizens and aliens lawfully authorized to work in the U.S. will be hired.
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4. TRANSCRIPTS: ( IF NEEDED, NO LATER THAN THE DEADLINE DATE FOR FILING APPLICATIONS).
PLEASE NOTE: Copies of unofficial versions or internet printouts of transcripts are NOT acceptable.
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5. AGE REQUIREMENT: Must be at least 18 years old by the application deadline date.
6. SPECIAL ARRANGEMENTS FOR QUALIFIED DISABLED: Such persons may arrange with Margaret Key, Test Analyst
at 513-363-0206, no later than the application deadline, for an alternate test date, time or location, or necessary
\r\nassistance in taking the exam, providing the security or integrity of the exam is not jeopardized nor an undue hardship
\r\n(e.g., substantial additional cost or time) imposed.
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7. VETERAN’S CREDIT: 20% additional credit is given for military service or service as a Red Cross nurse. To qualify, the
following requirements must be met EACH TIME an application is filed for an exam; have an honorable discharge or
\r\ntransfer to the reserves with evidence of satisfactory service, OR have been a Red Cross nurse; have served on
\r\nactive duty; and have shoan official document verifying such service (e.g., DD-214), no later than the exam date; and
\r\nhave passed the civil service exam.
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8. PASSING SCORE: Will be determined after the exam by the test analyst, subject to review and approval of the City Civil
Service Division. Determination of the passing score will be based on the job analysis, analysis of exam results,
\r\nconsultation with subject matter experts, and/or other professional methods.
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9. SECURITY CLEARANCE: Applicants for appointment must successfully pass a security investigation which includes a
check of employment references and criminal records.
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AN EQUAL OPPORTUNITY EMPLOYER REASONABLE ACCOMMODATIONS FOR QUALIFIED PEOPLE WITH DISABILITIES
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\"Applications for the Board of Education are considered public records under Ohio's Public Records Act. As a public record, applications maintained by the Board shall be made available to any person requesting to view them\"
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