{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5870446,"jobTitle":"Technical Specialist III, Network & Systems Administrator","infoURL":"https://esc4.tedk12.com/hire/ViewJob.aspx?JobID=376","externalJobCode":"376","applicationDeadline":null,"displayDate":"2026-08-05T05:00:00","internalDisplayDate":"2026-08-05T05:00:00","postDate":"2026-08-05T12:02:04","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"

Classification: Admin/Prof

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Exemption Status/Test: Exempt/Computer Professional

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Job Grade: 5
Department: Data Center and Network Solutions

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Reports To: Department Director

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Job Goal:

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Provide primary support for LAN/WAN network and server/storage services and coordinate departmental/facility-wide IT operations and projects. Provide mentoring and coaching for junior members of the DCNS team. Evaluate current infrastructure services and provide recommendations for improvements.

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Qualifications:

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Education

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Certification/Licensure

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Experience

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  1. Five years experience in supporting and troubleshooting a multivendor switched network infrastructure.
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  2. Recent hands-on advanced experience supporting firewalls & routers (Cisco/Palo Alto) including VPN, IPSec tunnels, ACLs, BGP, OSPF, LAN/WAN, MPLS
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    1. Two years experience in supporting Palo Alto firewalls.
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    2. Three years recent experience in Cisco IOS deployments
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  3. Three years recent experience installing and supporting VMWare and server and desktop virtualization technologies
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  4. Three years experience in directly procuring, configuring, and deploying network devices and server hardware
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  5. Three years of recent experience troubleshooting LAN/WAN connectivity issues using sniffers and network monitoring tools such as Solarwinds or similar tools.
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  6. Minimum of three years experience in troubleshooting Layer 3-7 protocols related to network connectivity
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  7. Expert level proficiency in Windows Server 2019 and beyond
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  8. Two years experience in supporting wireless technologies.
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  9. Three years’ experience managing internal and external DNS zones.
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  10. Two years experience in managing and supporting AWS infrastructure and security
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  11. Two years experience in managing and supporting M365 and Azure environments.
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Desired But Not Required Qualifications:

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  1. Experience in supporting datacenter environmental systems such as UPS, cooling, fire suppression, etc.
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  2. Additional vendor-specific certifications preferred – MCSE, AWS Architect,.
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  3. Previous experience with VOIP platforms.
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  4. Experience with Okta authentication technology
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  5. Experience with project management and documentation under ITIL, PMI, PMO
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Major Responsibilities:

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  1. Professional demeanor to be able to interface with internal and external clients in furthering Region 4 ESC technology services.
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  2. Utilize excellent customer service skills toward the support of internal and external clients.
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  3. Provide expertise and oversight of building wireless infrastructure including, but not limited to, firmware upgrades and security audits.
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  4. Provide primary support and guidance for enterprise systems including, but not limited to, DNS, Content Filtering, Palo Alto Firewall, and Cisco Switches.
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  5. Provide expertise and oversight of the building’s firewall and DMZ infrastructure, including, but not limited to, VPN access, client configurations, ACLs, and Cisco iOS configuration version control.
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  6. Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with other departments on network impacts to the environment
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  7. Provide expertise and oversight of activities surrounding the operational efficiency of network/server/storage hardware and software using ITIL and PMP guidelines and industry-best­ practices.
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  8. Work in a team environment to accomplish departmental and business-related goals.
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  9. Continue to achieve certifications within job responsibility areas to maintain proficiency in job-related technologies.
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  10. Document systems in accordance with Region 4 ESC standards and post for DCNS and Region 4 ESC personnel to use as standard operating procedure documents.
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  11. Identify, analyze, research, and recommend changes to infrastructure, procedures, and processes to enhance productivity, efficiencies, and security.
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  12. Initiate, lead, and complete enterprise-wide projects in a timely and cost-efficient manner.
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  13. Work collaboratively with other external resources to further Region 4 ESC and DCNS projects and activities.
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  14. Provide support and guidance for enterprise systems including, but not limited to, Exchange, Email Security, ADFS, M365 Administration, Active Directory, Virtualization, Backups, Patching, Physical Servers, and Storage.
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  15. Provide support and strategic improvements to Region 4’s disaster recovery program to include data replication technologies.
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  16. Provide assistance and technical guidance to the advancement of Region 4’s computing environment.
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  17. Provide support and guidance to the advancement of AWS and Azure network environments, external systems hosted by Region 4, and to the systems residing in our districts.
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Supervision/ Personnel Management

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  1. Serve as the lead technical position in the development of Region 4 ESC-related internal and external infrastructure projects.
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  2. Coordinate timelines, financials, and project milestones with the DCNS Director and other Region 4 ESC supervisors.
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  3. Mentor and coach junior personnel on technical best practices..
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Physical Demands/Environmental Factors/ Mental Demands:

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Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 20 pounds); required on-call rotational status for weekend, evening and holiday coverage.; occasional statewide travel; work with frequent interruptions; maintain emotional control under pressure

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