{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5894924,"jobTitle":"COMPUTER TECHNICIAN(S)","infoURL":"https://esd.tedk12.com/hire/ViewJob.aspx?JobID=1472","externalJobCode":"1472","applicationDeadline":null,"displayDate":"2026-08-20T04:00:00","internalDisplayDate":"2026-08-20T04:00:00","postDate":"2026-08-20T14:39:06","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"

ELIZABETH BOARD OF EDUCATION

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Elizabeth, New Jersey

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JOB DESCRIPTION

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TITLE:                       Computer Technician

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QUALIFICATIONS:

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  1. Minimum of an Associate degree from an accredited college in management information systems or other technology related field.
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OR

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Four years of related work experience may be substituted for an Associate Degree; and high school diploma or equivalent.

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  1. A+ computer industry certification.
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  1. Two years of experience with Windows XP 2000 operating systems.
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  1. Two years of experience with Microsoft Office XP, 2000, 2003 and 2007 packages.
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  1. Knowledge of Novell.
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  1. Must be capable of lifting equipment up to 60lbs.
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  1. Must have a current driver’s license and vehicle.
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  1. Communication skills.
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  1. Required criminal history background check and proof of S. citizenship or legal resident alien status.
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REPORTS TO:

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Customer Services Manager

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PERFORMANCE RESPONSIBILITIES:

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  1. Interacts with customers in a courteous and professional manner in person, over the telephone, or by email.
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  1. Performs computer installation, repair work and maintenance on all computers, printers, scanners, and other end user computer equipment.
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  1. Inspects computer equipment, reads order sheet listing user requirements, and prepares equipment for delivery and installation.
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  1. Uses call center software to open, close, update, and maintain customer trouble tickets.
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  1. Maintains software media CDs and hardware parts inventory (memory, disk drives, cables, etc.).
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  1. Documents all installation, repair, and maintenance work and tags all equipment.
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  1. Ensures all installation, repair, and maintenance work is completed according to departmental guidelines.
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  1. Responsible for supporting the following software: Office Professional XP, 2000 and 2007. Windows OS 2000/XP and Vista.
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  1. Contacts the Network Control Center for internal technical support.
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  1. Responsible for monitoring the help desk queue for trouble ticket assignments.
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  1. Supports and troubleshoots all computer problems in the schools.
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  1. Escalates problems to the appropriate teams and to Technology and Information Systems management.
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  1. Performs other related duties as may be assigned.
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TERMS OF EMPLOYMENT:

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Twelve (12) months; non-tenurable.

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Evaluated by the Customer Services Manager consistent with statute, code and collective negotiations agreement.

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Compensation and benefits as established by the collective negotiations agreement

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Date Approved:         June 28, 2007

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Rev:

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                                                                                                                        2007-17

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