{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5897085,"jobTitle":"Specialist - Information Technology","infoURL":"https://esc3.tedk12.com/hire/ViewJob.aspx?JobID=321","externalJobCode":"321","applicationDeadline":"2026-09-28T04:59:00","displayDate":"2026-08-21T05:00:00","internalDisplayDate":"2026-08-21T05:00:00","postDate":"2026-08-21T16:29:19","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><span style=\"font-size: 10pt;\"><strong><em>The Specialist - Information Technology delivers advanced technical support, field engineering, and systems maintenance, focusing primarily on school districts within the Region 3 service area. This position requires frequent travel utilizing fleet vehicles to local school campuses to deploy, troubleshoot, and optimize computer systems and localized network infrastructures. Additionally, the Specialist provides secondary technical support for the internal operations of the Education Service Center. </em></strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>MINIMUM QUALIFICATIONS</strong></span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent blend of education and hands-on experience).&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">3&ndash;5 years of progressive experience in IT technical support, field services, or network administration.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Relevant certifications preferred: CompTIA Network+/Security+, CCNA, Palo Alto PCNSA, Aruba ACMA, or Microsoft/Google certifications.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Frequent travel within the Region 3 area is required. Must possess a valid driver's license and an acceptable driving record to operate Education Service Center fleet vehicles. </span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Advanced troubleshooting of computer systems (Windows, Google and Mac platforms), mobile devices, and peripherals in a school environment.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Practical proficiency with network switches, port configurations, VLAN routing, and basic DHCP/DNS administration.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Experience deploying, configuring, and optimizing wireless access points (Aruba, Ubiquiti, or Meraki) across school campus environments.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Basic administrative familiarity with firewall configurations, secure remote access, and Zero Trust frameworks.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Strong troubleshooting and root-cause analysis abilities with attention to detail.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Skilled in documenting configurations, diagrams, and standard operating procedures.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Ability to collaborate effectively across IT and school district admin teams.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>ESSENTIAL FUNCTIONS</strong></span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Primary Focus &ndash; On-Site School Support: Travel to regional school districts to provide Tier 2/3 hands-on troubleshooting, diagnostics, and resolution for complex hardware, software, and localized network issues.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Secondary Focus &ndash; Internal ESC Support: Assist with the technical maintenance, help desk escalation, and infrastructure support of the internal Education Service Center operations as needed.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Configure, deploy, and maintain campus network switches, manage localized VLAN traffic, and resolve device-level connectivity issues.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Install, configure, and monitor school-wide wireless networks to ensure seamless, high-density connectivity for classroom devices.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Assist with the setup of WAN links, localized server hardware, and peripheral systems like VoIP or classroom smart tech.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Document network configurations, diagrams, and standard operating procedures.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Comply with federal and state laws, State Board of Education Rules, and ESC board policy and procedures.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>All positions at ESC 3 are defined as security-sensitive. Security-sensitive positions are those which require employees to be</strong></span><br /><span style=\"font-size: 10pt;\"><strong>entrusted with the certain types of data, whether electronic or in paper form. Those data elements, as defined by the ESC 3 Data</strong></span><br /><span style=\"font-size: 10pt;\"><strong>Classification and Handling Policy may include, but not limited to:</strong></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\"><strong>Sensitive Personal Information (SPI)</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Personally, Identifiable Information (PII)</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Protected Health Information (PHI)</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Family Educational Records (FERPA Data)</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Federal Tax Information (FTI)</strong></span></li>\r\n<li>\r\n<p><span style=\"font-size: 10pt;\"><strong>HIPAA (Health Insurance Portability Accountability Act)</strong></span></p>\r\n</li>\r\n</ul>\r\n<p><br /><span style=\"font-size: 10pt;\"><strong>It is the employees on-going responsibility to safeguard this type of data and to report any instance of lost or stolen data.</strong></span></p>","jobTypeName":"Full-time","positions":1,"payDisplay":1,"payMin":63761.00,"payMax":76810.00,"payTypeName":"","employerID":104220,"employerTypeID":20,"employerName":"ESC Region 3","employerDescription":"","employerShowImage":0,"eoeStatement":"x","requirements":null,"experienceRequired":0,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Jeff Harris","contactLastName":null,"contactTitle":"Director of Technology","contactAddress1":"Operations","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"361-573-0731","contactFax":null,"contactEmail":"jharris@esc3.net","shiftType":"Full-Time","salaryCode":"Per Year","contactUserID":0,"displayEmployer":"ESC Region 3","closeDate":"2026-09-28T04:59:00","timeZone":"Central Standard Time","internalCloseDate":"2026-09-28T04:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Region 3 ESC","jobBoardUrl":"https://esc3.schoolspring.com"},{"jobBoardName":"Region3 Jobs","jobBoardUrl":"https://r3-isdjobs.schoolspring.com"}],"jobLocations":[{"locationID":193010,"locationName":"Operations & Support Services","displayLocation":"Victoria, Texas","latitude":28.9265,"longitude":-96.9931,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Sep 27, 2026 11:59 PM (Central Standard Time)","formattedInternalCloseDate":"Sep 27, 2026 11:59 PM (Central Standard Time)","isAtsJob":true,"jobApplicationDate":null}}