{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5904651,"jobTitle":"Guild - Technology Support & Deployment Technician Grade 31 SY26-27","infoURL":"https://bostonpublicschools.tedk12.com/hire/ViewJob.aspx?JobID=52094","externalJobCode":"52094","applicationDeadline":"2026-10-21T03:59:00","displayDate":"2026-10-05T04:00:00","internalDisplayDate":"2026-10-05T04:00:00","postDate":"2026-08-26T23:52:30","startDateShowDay":1,"startDate":null,"jobStatusID":40,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Guild &ndash; Technology Support & Deployment Technician</strong></p>\r\n<p><br /><strong>Description: Technology Support & Deployment Technician 31</strong></p>\r\n<p><br /><strong>Report To:</strong> Director of IT Service Delivery<br />Location: Bolling</p>\r\n<p>&nbsp;</p>\r\n<p><strong>General Statement of Duties and Responsibilities:</strong></p>\r\n<p>&nbsp;</p>\r\n<p>Under general supervision, provides technical support and deployment services for district technology devices, classroom technology, and related equipment. Prepares, configures, deploys, replaces, collects, and maintains technology equipment across schools and district locations. Supports large-scale technology deployments and lifecycle initiatives while maintaining accurate inventory and asset records and providing responsive technical support to staff and students.</p>\r\n<p>&nbsp;</p>\r\n<p>Duties and Responsibilities:</p>\r\n<p>&nbsp;</p>\r\n<p>1. Prepares, configures, stages, tests, and deploys district-supported devices, including desktops, laptops,<br />Chromebooks, tablets, peripherals, and classroom technology.</p>\r\n<p><br />2. Supports large-scale technology deployments, refreshes, replacements, collections, and other districtwide<br />device and technology initiatives.</p>\r\n<p><br />3. Installs and configures operating systems, applications, device settings, peripherals, and other district-<br />supported technology in accordance with established standards.</p>\r\n<p><br />4. Provides technical support and troubleshooting for hardware, software, classroom technology, peripherals,<br />and basic network-connected devices.</p>\r\n<p><br />5. Coordinates the distribution, collection, replacement, relocation, and recovery of technology equipment<br />across schools and district locations.</p>\r\n<p><br />6. Supports technology asset lifecycle activities, including inventory, assignment, repair, warranty processing,<br />recovery, surplus, recycling, and disposition.</p>\r\n<p><br />7. Maintains accurate records related to device assignments, inventory, deployments, repairs, replacements,<br />and other technology assets using district systems and tools.</p>\r\n<p><br />8. Assists with maintaining organized technology inventory, staging areas, deployment supplies, and equipment<br />storage locations.</p>\r\n<p><br />9. Works collaboratively with Service Desk, Network & Field Operations, Enterprise Systems, Technology<br />Strategy & Operations, and school-based staff to coordinate technology deployments and resolve technical<br />issues.</p>\r\n<p><br />10. Performs related duties of a similar nature, as requested by the supervisor, which are commensurate with the<br />position.</p>\r\n<p>&nbsp;</p>\r\n<p><strong>Qualifications:</strong></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Required:</strong></p>\r\n<ul>\r\n<li>High school diploma or equivalent</li>\r\n<li>Minimum of one year of experience supporting computer hardware, software, or technology systems</li>\r\n<li>Ability to troubleshoot basic hardware and software issues</li>\r\n<li>Ability to communicate effectively with technical and non-technical users</li>\r\n<li>Ability to follow written technical procedures and instructions</li>\r\n<li>Valid Massachusetts driver's license</li>\r\n<li>Ability to lift and transport computer equipment and technology devices</li>\r\n<li>City of Boston residency required</li>\r\n</ul>\r\n<p><strong>Preferred:</strong></p>\r\n<ul>\r\n<li>Experience supporting technology in a K&ndash;12 educational environment</li>\r\n<li>Familiarity with Google Workspace, ChromeOS, Windows, or Microsoft 365</li>\r\n<li>Experience with inventory or asset management systems</li>\r\n<li>Experience with device management, inventory, asset management, or IT service management systems</li>\r\n<li>Familiarity with enterprise device enrollment, configuration, imaging, or provisioning processes</li>\r\n<li>Basic understanding of networking and wireless technologies</li>\r\n</ul>","jobTypeName":"Not provided","positions":1,"payDisplay":0,"payMin":0.00,"payMax":0.00,"payTypeName":"","employerID":25182,"employerTypeID":20,"employerName":"Boston Public Schools","employerDescription":"Boston Public Schools are currently hiring for SY24-25. Please apply to positions for which you are qualified and prepare for virtual interviews, demo lessons, and other remote hiring practices!\r\n\r\nPlease note that after July 1, the Office of Human Resources will not approve lateral moves between schools. This is to minimize vacancies arising close to the start of the school year.\r\n\r\n<p>If you are searching for a teaching position in BPS, we strongly encourage you to visit <a\r\n      href=\"https://www.teachboston.org/\"><b>TeachBoston.org</b></a> and RSVP for <b><a href=\"https://www.teachboston.org/bps-recruitment\">upcoming Recruitment Events</a></b> where you can learn more about the hiring process, access hiring supports, and find opportunities to connect with school leaders.</p>\r\n\r\nTo begin a new application, choose a job from the listings below. After your application is complete, you will receive a confirmation number and your information will be saved, allowing you to return at any time to submit additional applications. Please remember your username and password for use on future applications.\r\n\r\n\r\n<p>Need help or have a question about your application? <b>Please check the <a\r\n    href=\"https://bostonpublicschools.tedk12.com/hire/ViewFAQ.aspx\">FAQ</a> first.</b><br /><br />\r\nIF YOU ARE EXPERIENCING TECHNICAL ISSUES WHILE TRYING TO APPLY, please try <b>clearing your browser cache and cookies</b>, or check the <a\r\n    href=\"https://bostonpublicschools.tedk12.com/hire/ViewFAQ.aspx\">FAQ</a> for more information. You can also <a href=\"https://help.powerschool.com/t5/Unified-Talent-TalentEd-Contact/ct-p/Unified-Talent-TalentEd-Applicant-Chat\">click here</a> for chat or email support from our vendor's technical support team (use District Name: Boston), or call them at (877) 974-7437.</p>","employerShowImage":1,"eoeStatement":"","requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":0,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":null,"contactLastName":"Boston Public Schools, Office of Human Resources","contactTitle":null,"contactAddress1":"2300 Washington Street","contactAddress2":"","contactCity":"Roxbury","contactCountryID":1,"stateName":"Massachusetts","countryName":"United States","contactPostalCode":"02119","contactPhone":"","contactFax":"","contactEmail":"hiringprocess@bostonpublicschools.org","shiftType":"Central Office","salaryCode":"","contactUserID":120842,"displayEmployer":"Boston Public Schools","closeDate":"2026-10-21T03:59:00","timeZone":"Eastern Standard Time","internalCloseDate":"2026-10-21T03:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Boston Public Schools","jobBoardUrl":"https://bostonpublicschools.schoolspring.com"}],"jobLocations":[{"locationID":156600,"locationName":"Central Office - Technology","displayLocation":"Boston, Massachusetts","latitude":42.3301,"longitude":-71.0837,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Oct 20, 2026 11:59 PM (Eastern Standard Time)","formattedInternalCloseDate":"Oct 20, 2026 11:59 PM (Eastern Standard Time)","isAtsJob":true,"jobApplicationDate":null}}