{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5916219,"jobTitle":"Guild - Network Operations Technician 33 (SY26-27)","infoURL":"https://bostonpublicschools.tedk12.com/hire/ViewJob.aspx?JobID=52163","externalJobCode":"52163","applicationDeadline":"2026-09-22T03:59:00","displayDate":"2026-09-04T04:00:00","internalDisplayDate":null,"postDate":"2026-09-04T18:57:22","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"

NETWORK OPERATIONS TECHNICIAN 33

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Report To: Director of Network and Field Operations
Location: Campbell Resource Center

General statement of duties and responsibilities:

Under general supervision, performs operational support, maintenance, monitoring, installation, and troubleshooting of Boston Public Schools' network infrastructure and communications systems. Assists in maintaining the district's wired and wireless network environment, telecommunications systems, and network-connected infrastructure to ensure reliable connectivity and service availability across schools and district facilities.

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The Network Operations Technician serves as an entry-level network infrastructure professional responsible for supporting the operation of district network systems while developing technical expertise in networking,telecommunications, and infrastructure operations.

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Duties and Responsibilities:

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  1. Assists in the installation, configuration, maintenance, and troubleshooting of network infrastructure equipment, including switches, wireless access points, routers, and related devices.
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  2. Monitors network performance and assists with identifying and resolving connectivity issues affecting schools and district facilities.
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  3. Supports deployment, replacement, and maintenance of network equipment and communications infrastructure.
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  4. Assists with telecommunications systems, voice services, and related communications technologies.
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  5. Performs basic network diagnostics and troubleshooting activities and escalates complex issues asappropriate.
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  6. Assists with network inventory management, equipment tracking, and documentation activities.
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  7. Supports district technology projects involving network infrastructure and communications systems.
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  8. Maintains documentation related to network equipment, configurations, and operational procedures.
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  9. Works collaboratively with Network Administrators, field technicians, and service delivery teams to support district operations.
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  10. Participates in planned maintenance activities, infrastructure upgrades, and technology deployments.
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  11. Performs related duties of a similar nature, as requested by the supervisor, which are commensurate with the position.
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Required:

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Preferred:

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If you are searching for a teaching position in BPS, we strongly encourage you to visit TeachBoston.org and RSVP for upcoming Recruitment Events where you can learn more about the hiring process, access hiring supports, and find opportunities to connect with school leaders.

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\r\nIF YOU ARE EXPERIENCING TECHNICAL ISSUES WHILE TRYING TO APPLY, please try clearing your browser cache and cookies, or check the FAQ for more information. You can also click here for chat or email support from our vendor's technical support team (use District Name: Boston), or call them at (877) 974-7437.

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