Internal employees: Set your account to internal before applying at https://aisd.schoolspring.com/internaljobsettings
\r\nTo be the first point of contact for users seeking technical assistance regarding technology issues. Will be responsible for installations of new hardware purchased at a central level, assisting campuses with specialty applications/upgrades, provide detailed technical phone support for users, will be responsible for tracking incoming calls in a trouble-ticket call-tracking system, and will be responsible for call escalation and routing to appropriate technology personnel.
\r\nEducation/Certification:
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Special Knowledge/Skills/Abilities:
\r\nExperience:
\r\nNone
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Evaluation:
\r\nPerformance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of Professional Non-Supervisor Personnel.
\r\nTools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals
\r\nPosture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing pulling, and twisting
\r\nMotion: Repetitive hand motions; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
\r\nLifting: Regular moderate lifting and carrying (up to 44 pounds), may require occasional heavy lifting and carrying (45 pounds and over)
\r\nEnvironment: Work is performed in an office environment; on-call and after-hours work may occasionally be required; frequent districtwide travel; may be required to be on-call 24 hours a day
\r\nMental Demands: Work with frequent interruptions; maintain emotional control under stress
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Hiring administrators review applications, interview, and recommend for hire.
\r\nCalendar Days: 235
\r\nPay Grade: P02
\r\n2026-2027 Salary Range: Min. $65,967 Mid. $77,716 Max. $89,468 (Based on previous experience)
\r\nSalary is based on 235 days. If working less than 235 days, the salary will be less.
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Internal employees: Set your account to internal before applying at https://aisd.schoolspring.com/internaljobsettings
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This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
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