{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5931281,"jobTitle":"Technology Security and Support Specialist","infoURL":"https://mpspk12ma.tedk12.com/hire/ViewJob.aspx?JobID=753","externalJobCode":"753","applicationDeadline":"2026-10-01T03:59:00","displayDate":"2026-09-17T04:00:00","internalDisplayDate":"2026-09-17T04:00:00","postDate":"2026-09-17T17:30:16","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>SUMMARY</strong></p>\r\n<p><span style=\"font-weight: 400;\">This full year, 260 day position, assists the Information Technology Director to provide and maintain the systems&nbsp;</span><span style=\"font-weight: 400;\">and networks to meet the information needs of the Schools for reliable, integrated, secure information systems on which to run mission critical, office automation and other applications that support and help provide effective and efficient services and to help resolve end user problems in their use of technology; implements complex information systems, networks and diverse end user applications; works with end users to identify understand and The Technology Security and Support Specialist is responsible for maintaining and improving upon the security, and effectiveness of all areas under their direction and control.&nbsp;&nbsp;</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>SUPERVISION</strong></p>\r\n<p><span style=\"font-weight: 400;\">Supervision Received: Works under the general and specific direction of the Director of Network&nbsp; Technology following established rules, regulations, policies and procedures.&nbsp;</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>JOB ENVIRONMENT</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Administrative, technical and other work is performed in a typical, seasonally comfortable environment with contemporary office systems, tools and equipment.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The noise level near computers and related systems is constant and can be moderately loud to very loud.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Operates standard office equipment; mini- and microcomputers, related peripherals, system and network operating systems.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Required to drive a car to attend meetings and perform work at various work locations throughout the community.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Makes frequent contact with other school departments and employees;&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Occasional contact with vendors and software support representatives and technician</span></li>\r\n</ul>\r\n<p><strong>ESSENTIAL FUNCTIONS</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maintains and ensures server stability and network connectivity; verifies that system protection devices are operating correctly and are current.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assists in developing and maintaining a cohesive integrated IT infrastructure to&nbsp;</span>reliably support most user applications; assists with implementing component upgrades and replacements; assists in providing 24 x 7 IT systems availability and support; assists in researching user requirements and vendor product/service capabilities, platform requirements, and capability with existing systems.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Installs and/or assists with the installation of system applications, utilities, and end&nbsp;</span>user applications, routinely backs up all systems, programs and data.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Monitors and analyzes hosts of VMware; checks for alarms/notifications; checks for&nbsp;</span>performance issues; ensures license compliance; plans, implements and manages infrastructure, networking and configurations.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Installs, configures, upgrades and maintains Mashpee domain and all objects&nbsp;</span>contained therein.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Installs, configures and manages components of Endpoint Detection and Response solution.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configures, maintains, upgrades and manages the school network consisting of&nbsp;</span>multiple VLAN&rsquo;s spanning multiple locations school wide over a variety of networking media, devices, specifications, etc.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Chromebook warranty and general repairs.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Performs systems preventative maintenance and periodically analyzes and reports on&nbsp;</span>the capabilities of the IT infrastructure to meet the school&rsquo;s needs.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Supports/ troubleshoots phone equipment.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Trains/instructs users on how to effectively use IT systems and applications and to&nbsp;</span>increase their ability to do so; orients new employees to their assigned systems.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Answers or obtains answers for user questions regarding IT; advises users of&nbsp;</span>supported IT standards, systems and applications; refers matters about unsupported products and services to the Director of Network Technology; advises users regarding data integration and integrity requirements and opportunities.</li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Works with the Director of Network Technology to expand infrastructure capacity and functionality.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Performs other similar or related duties as required or as the situation dictates.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><em><span style=\"font-weight: 400;\">The essential functions or duties listed below are intended only as illustrations of the various</span></em></p>\r\n<p><em><span style=\"font-weight: 400;\">types of work that may be performed. The omission of specific statements of duties does not</span></em></p>\r\n<p><em><span style=\"font-weight: 400;\">exclude them from the position if the work is similar, related or a logical assignment to the</span></em></p>\r\n<p><em><span style=\"font-weight: 400;\">position.</span></em></p>\r\n<p><br /><br /></p>\r\n<p><strong>MINIMUM QUALIFICATIONS</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Associates degree in information technology or a related field from an accredited institution</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Minimum Five&nbsp; years of experience managing network Systems; school network systems preferred</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Demonstrated experience in supporting multiple networks and network security including access controls, cryptography, monitoring and analysis, risk/response/recovery; applications, voice and systems administration;&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Demonstrated interest in continued learning and professional development; training certifications in relevant systems and networking are highly desirable</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Any equivalent combination of education, training or experience which demonstrates possession of the required knowledge, skills and abilities necessary to perform the essential functions of the job.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Demonstrate, through references or otherwise, the ability to assign priorities to varied work demands, independently and effectively accomplish detailed work requirements, and provide high levels of courteous service with the&nbsp; appropriate judgment, discretion and professional office protocols</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Possess and maintain a valid Commonwealth of Massachusetts driver&rsquo;s license (Class D) to operate a motor vehicle.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Successfully be able to complete a comprehensive background investigation and criminal record check.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Must be able to provide proof of eligibility to work in the United States.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><strong>Skills Required and Prefered&nbsp;</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Extensive knowledge of current versions of WindowsTM;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Active DirectoryTM Google Workspace for Education;&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Solid understanding of TCP/IP, routers, and current networking Topologies;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Working knowledge of school network systems is preferred.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Diagnosing and repair&nbsp; IT systems, hardware, software malfunctions and failures, user applications and/or data failures</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">&nbsp;IT administrative functions</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide effective cogent advice for IT infrastructure development, reliability and maintenance</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide for smooth transitions from current to new product/platform Generations</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Administering systems and application support agreements</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">operating a keyboard at an efficient speed</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: 400;\">Physical Requirements:&nbsp;</span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The work is primarily of an intellectual nature but requires some physical capabilities.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Focus on complex detailed data and information for extended periods of time and periodically move from desk and computer display to other parts of the office and building to talk or listen;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Frequently required to use hands and fingers for computer work, writing on and manipulating papers; tools, and controls</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Frequently required to sit, talk or hear; stand and walk; bend, stop or kneel</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Must be able to lift and/or move up to 10 pounds;&nbsp; occasionally lift and/or move up to 60 pounds.</span></li>\r\n</ul>\r\n<p><br /><br /></p>\r\n<p><span style=\"font-weight: 400;\">[This job description does not constitute an employment agreement between the employer</span></p>\r\n<p><span style=\"font-weight: 400;\">and employee and is subject to change by the employer as the needs of the employer and</span></p>\r\n<p><span style=\"font-weight: 400;\">requirements of the job change.]</span></p>\r\n<p>&nbsp;</p>","jobTypeName":"Full-time","positions":1,"payDisplay":1,"payMin":45000.00,"payMax":75000.00,"payTypeName":"","employerID":11644,"employerTypeID":20,"employerName":"Mashpee Public Schools","employerDescription":"<b>District Overview</b>\r\nThe Mashpee Public School District is located in Cape Cod, Massachusetts. Our mission is to ensure a student-centered, comprehensive program of rigor, scope, and depth that prepares all students to be college, career, service, and civic-ready and teaches respect and acceptance of others. Our vision is that every student, every day, is safe, respected, and engaged to achieve academic and social growth in a personalized learning environment.\r\n\r\nThe students and staff of the Mashpee Public Schools are so fortunate to learn and work in a community that highly values its schools and education. We strive to ensure that all students are provided with high-quality and innovative academic learning opportunities, with access to a wide range of co-curricular activities, and with opportunities to participate in community service projects, are taught by caring and highly qualified educators, and are noticed, supported, and nurtured so they can reach their maximum potential, be healthy, and find success in their endeavors. A culture of kindness, respect, and excellence is present at each of our three schools (Coombs School--PreK - Grade 2, Quashnet School--Grades 3 - 6, and Mashpee Middle-High School--Grades 7 - 12). Our enrollment is 1550 students--5.7% of our students are Native American compared to a state average of just .2%; 35.1% of our students are economically disadvantaged, and 15.4% of our students have identified learning disabilities. \r\n\r\nWe are grateful for the opportunity we have been given to serve the families of Mashpee. On a daily basis, we say “It’s GREAT to be in MASHPEE.” This is because of our students, our staff, our families, and our Mashpee community. #WeAreMashpee\r\n\r\n\r\n<a href=\"https://www.mpspk12.org\">Learn more about Mashpee Public Schools here.</a>\r\n\r\n\r\nMashpee - A Connected Community\r\nAll students regardless of race, color, sex, gender identity, religion, national origin, sexual orientation, disability, or homelessness, have equal access to the general education program and to the full range of co-curricular/enrichment programs offered by the Mashpee Public Schools.","employerShowImage":1,"eoeStatement":"","requirements":null,"experienceRequired":5,"degreePreferred":30,"eligibleRequired":1,"degreeTypeName":"Associate","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Sean Moroney","contactLastName":null,"contactTitle":"Network Director","contactAddress1":"Mashpee Public Schools District Wide","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"508-536-3600","contactFax":null,"contactEmail":"smoroney@mpspk12.org","shiftType":"Full-Time","salaryCode":"Per Year","contactUserID":370529,"displayEmployer":"Mashpee Public Schools District Wide","closeDate":"2026-10-01T03:59:00","timeZone":"Eastern Standard Time","internalCloseDate":"2026-10-01T03:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[{"category":"Administration","subCategory":"Technology"},{"category":"Support Staff","subCategory":"Network Services"}],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Mashpee Public Schools","jobBoardUrl":"https://mpspk12ma.schoolspring.com"}],"jobLocations":[{"locationID":188480,"locationName":"Mashpee Public Schools District Wide","displayLocation":"Mashpee, Massachusetts","latitude":41.6234,"longitude":-70.4941,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Sep 30, 2026 11:59 PM (Eastern Standard Time)","formattedInternalCloseDate":"Sep 30, 2026 11:59 PM (Eastern Standard Time)","isAtsJob":true,"jobApplicationDate":null}}