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SUMMARY:
\r\nThis role focuses on streamlining technician workflows and strengthening infrastructure security. Core responsibilities include creating custom computer images, deploying software and updates via network tools, and providing technical support and user training. Additionally, the position manages and maintains cybersecurity solutions, including firewalls, content filters, Windows Servers, Hyper-V environments, and other security systems. Candidates should possess an Associate’s degree (A.A.) or equivalent from a two-year college or technical school, one year of related experience and/or training, or an equivalent combination of education and experience.
\r\nESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned):
\r\n-Maintain virtual server infrastructure
\r\n-Maintain web content filter
\r\n-Maintain firewall
\r\n-Build images for installation on laptops and desktop computers
\r\n-Utilize Microsoft printing services to setup network printing for users
\r\n-Maintain Internet security software on laptops, desktops, and servers
\r\n-Develop processes and procedures for preventative maintenance
\r\n-Provide instruction to Technology Technicians on new technologies being implemented
\r\n-Maintains network hardware including switches, wireless access points, and other network devices
\r\n-Maintains server network operating systems
\r\n-Maintain Google Workspace for Education environment
\r\n-Maintains Backup of all systems
\r\n-Setup and manage educational-related platforms
\r\n-Provide assistance to various other technology staff as needed
\r\n-Mobile Device Management including Windows, Android, Chrome OS, and iOS devices
\r\n-Administer Identity Management Solution
\r\n-Other assignments as deemed necessary by the Superintendent and/or immediate Supervisor
\r\nSUPERVISORY RESPONSIBILITIES:
\r\nNone
\r\nQUALIFICATIONS:
\r\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
\r\nEDUCATION and/or EXPERIENCE:
\r\nAssociate's degree (A. A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.
\r\nCOMMUNICATION SKILLS:
\r\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to work well with others, ability to communicate well with administrators and other division employees.
\r\nMATHEMATICAL SKILLS:
\r\nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
\r\nREASONING ABILITY:
\r\nAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
\r\nCERTIFICATES, LICENSES, REGISTRATIONS:
\r\nHold a valid Virginia driver's license.
\r\nHold industry certification in pc repair and networking technologies.
\r\nPHYSICAL DEMANDS:
\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee frequently is required to sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, reach with hands and arms, climb or balance, and talk or hear. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
\r\nWORK ENVIRONMENT:
\r\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
\r\nEMPLOYMENT:
\r\n8:30 am to 4:30 pm, 260 days per year, technician salary schedule starting on Level 2.
\r\nEVALUATION:
\r\nPerformance on this job will be evaluated in accordance with school board policy and administrative regulations on evaluation of classified personnel.
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Please contact Mr. Douglas Culler, Director of Network Services, dlculler@shenandoah.k12.va.us for additional information about this position.
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