{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5946157,"jobTitle":"Information Technology Specialist","infoURL":"https://district287.tedk12.com/hire/ViewJob.aspx?JobID=2006","externalJobCode":"2006","applicationDeadline":"2026-10-27T04:59:00","displayDate":"2026-10-09T05:00:00","internalDisplayDate":"2026-10-09T05:00:00","postDate":"2026-09-30T19:35:36","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><span style=\"font-size: 10pt;\"><strong>Intermediate District 287 is looking for an Information Technology (IT) Specialist position at our North Education Center in New Hope, MN!</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Position Details:</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Work Schedule:</strong> Full time position, Monday - Friday, 40 hours per week</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Reports to:</strong> Technology Support Manager</span><br /><span style=\"font-size: 10pt;\"><strong>Location:</strong>&nbsp;New Hope, MN</span></p>\r\n<p><span style=\"font-size: 10pt;\">This position is part of the Administrators and Unaffiliated Employees Guide</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Salary:&nbsp;</strong>Minimum starting salary for Unaffiliated Specialist is $45,000 (Depending on experience and education)</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Benefits including:</strong></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Low cost medical insurance</span></li>\r\n<li><span style=\"font-size: 10pt;\">No Premium Employee only (Single) Medical insurance</span></li>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Infertility Benefits</span></li>\r\n<li><span style=\"font-size: 10pt;\">$40 copay for outpatient mental health services</span></li>\r\n</ul>\r\n<li><span style=\"font-size: 10pt;\">Low cost dental insurance</span></li>\r\n<li><span style=\"font-size: 10pt;\">District funded HRA account</span></li>\r\n<li><span style=\"font-size: 10pt;\">Life insurance and long-term disability</span></li>\r\n<li><span style=\"font-size: 10pt;\">Optional health care flexible spending account (FSA)</span></li>\r\n<li><span style=\"font-size: 10pt;\">Optional dependent care flexible spending account (FSA)</span></li>\r\n<li><span style=\"font-size: 10pt;\">Extensive wellness services that includes 6 free confidential counseling sessions</span></li>\r\n<li><span style=\"font-size: 10pt;\">Retirement benefits through PERA</span></li>\r\n<li><span style=\"font-size: 10pt;\">Optional 403b with district match after 1 year</span></li>\r\n<li><span style=\"font-size: 10pt;\">Paid time off</span></li>\r\n<li><span style=\"font-size: 10pt;\">Holiday pay</span></li>\r\n<li><span style=\"font-size: 10pt;\">Mental Health benefits</span></li>\r\n<li><span style=\"font-size: 10pt;\">Ongoing professional development</span></li>\r\n<li><span style=\"font-size: 10pt;\">More details can be found on our webpage:&nbsp;<strong><a href=\"https://www.district287.org/careers/contractsbenefits\">Contracts/Benefits - Intermediate District 287</a></strong></span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;<strong>1. Knowledge, Skills, and Abilities</strong></span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Technical knowledge:</strong><span style=\"font-weight: 400;\"> Understand computer systems, hardware, software, audiovisual equipment, and basic networking; learn and support instructional and assistive technologies.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Problem-solving:</strong><span style=\"font-weight: 400;\"> Diagnose technical issues and install, configure, and maintain equipment and applications using appropriate troubleshooting tools.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Customer service and communication:</strong><span style=\"font-weight: 400;\"> Communicate clearly, collaborate effectively with people from diverse backgrounds, and remain patient and professional when addressing technology needs.&nbsp;</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Training and user support:</strong><span style=\"font-weight: 400;\"> Explain technical information in understandable terms and provide practical training on instructional technology and office productivity tools.&nbsp;</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Data and documentation:</strong><span style=\"font-weight: 400;\"> Understand help desk tools, job-specific data controls, and documentation practices; maintain accurate records, reports, inventories, and user-support resources.&nbsp;</span></span></li>\r\n</ul>\r\n<h2><span style=\"font-size: 10pt;\"><strong>2. Essential Functions</strong></span></h2>\r\n<p><span style=\"font-weight: 400; font-size: 10pt;\">The following responsibilities identify the position&rsquo;s primary functions and are not exhaustive. Emphasis may vary based on department needs.</span></p>\r\n<h3><span style=\"font-size: 10pt;\"><strong>Core Responsibilities</strong></span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Deliver Customer-Focused Technical Support:</strong><span style=\"font-weight: 400;\"> Provide timely, user-friendly assistance via phone, email, ticketing system, and in-person interactions, ensuring clear communication and exceptional customer service.&nbsp;</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Support instructional technology use:</strong><span style=\"font-weight: 400;\"> Assist users with educational and productivity tools, embedding quick training and clear explanations into everyday support.&nbsp;</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Collaborate to resolve problems:</strong><span style=\"font-weight: 400;\"> Serve as a liaison among users, IT staff, and vendors, referring complex issues to higher-level support when needed.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Perform other duties as assigned.</span></li>\r\n</ul>\r\n<h3><span style=\"font-size: 10pt;\"><strong>Operational and Instructional Technology Responsibilities</strong></span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Install and maintain technology:</strong><span style=\"font-weight: 400;\"> Set up and support computers, software, printers, scanners, monitors, docks, audiovisual equipment, and basic network components.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Support instructional and assistive devices:</strong><span style=\"font-weight: 400;\"> Learn and troubleshoot iPads, Chromebooks, laptops, smartboards, AAC devices, and associated applications.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Assist with equipment and software processes:</strong><span style=\"font-weight: 400;\"> Support purchasing, acquisition, placement, storage, maintenance, inventory, and distribution.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Connect technical support with training:</strong><span style=\"font-weight: 400;\"> Provide hands-on setup assistance and user training for classroom and office technology, helping users operate their equipment and applications.</span></span></li>\r\n</ul>\r\n<h3><span style=\"font-size: 10pt;\"><strong>IT Data and Documentation Responsibilities</strong></span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Document support services:</strong><span style=\"font-weight: 400;\"> Maintain accurate service logs, help desk records, and related reports to support consistent troubleshooting and customer service.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Maintain asset information:</strong><span style=\"font-weight: 400;\"> Keep inventories of instructional and operational technology equipment and software accurate and current.</span></span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-size: 10pt;\"><strong>Maintain user and training resources:</strong><span style=\"font-weight: 400;\"> Keep technical documentation, manuals, user guides, and training materials clear and current to support effective use of instructional and office technology.</span></span></li>\r\n</ul>\r\n<p><span style=\"font-weight: 400; font-size: 10pt;\">View the full <strong><a href=\"https://docs.google.com/document/d/1XUa85V-zffadwOp92UNoqSwhWvNk1GLbzk81RVSXO2M/edit?usp=sharing\">Information Technology Specialist Job Classification</a></strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Education and Experience Requirements</strong></span></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Three (3) years experience in information technology (IT) operations support or another IT related support area. Prefer one IT related certification.&nbsp;</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; font-size: 10pt;\">Substitution Allowed: Education in a job relevant field may be substituted for general experience.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">&nbsp;</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Interview Process:</strong></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Applications are due by October 26, 2026</span></li>\r\n<li><span style=\"font-size: 10pt;\">First round interviews will be October 29-30 2026</span></li>\r\n<li><span style=\"font-size: 10pt;\">Second round interviews will be week of November 2, 2026</span></li>\r\n</ul>","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0.00,"payMax":0.00,"payTypeName":"","employerID":101473,"employerTypeID":20,"employerName":"Intermediate District 287","employerDescription":"","employerShowImage":1,"eoeStatement":"x","requirements":null,"experienceRequired":0,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Anna","contactLastName":"Kohler","contactTitle":"","contactAddress1":"1820 Xenium Lane North","contactAddress2":"","contactCity":"Plymouth","contactCountryID":1,"stateName":"Minnesota","countryName":"United States","contactPostalCode":"55441","contactPhone":"(763) 559-3535","contactFax":"","contactEmail":"amkohler@district287.org","shiftType":"Full-Time","salaryCode":"","contactUserID":527615,"displayEmployer":"Intermediate District 287","closeDate":"2026-10-27T04:59:00","timeZone":"Central Standard Time","internalCloseDate":"2026-10-27T04:59:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[{"category":"Organization-level Positions","subCategory":"Specialist"},{"category":"Support Staff","subCategory":"Computer Support"}],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"Intermediate District 287","jobBoardUrl":"https://district287.schoolspring.com"}],"jobLocations":[{"locationID":199093,"locationName":"District Service Center - Technology","displayLocation":"Plymouth, Minnesota","latitude":44.9998,"longitude":-93.4505,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Oct 26, 2026 11:59 PM (Central Standard Time)","formattedInternalCloseDate":"Oct 26, 2026 11:59 PM (Central Standard Time)","isAtsJob":true,"jobApplicationDate":null}}