{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5971414,"jobTitle":"SYSTEMS TECHNICIAN IV","infoURL":"https://rssk12.ted.peopleadmin.com/hire/ViewJob.aspx?JobID=3085","externalJobCode":"3085","applicationDeadline":null,"displayDate":"2026-10-26T04:00:00","internalDisplayDate":null,"postDate":"2026-10-26T15:55:36","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<h2><span style=\"font-weight: 600;\">Purpose:&nbsp;</span></h2>\r\n<p><span style=\"font-weight: 400;\">The Associate Systems Administrator supports the design, maintenance, and security of district technology systems by assisting the Director of Cybersecurity and Infrastructure and district technology leadership in managing servers, identity systems, integrations, and advanced infrastructure tasks. This role serves as a bridge between Tier 3 technical operations and districtwide system administration. The Systems Technician ensures stability, performance, and reliability across core systems while providing high-level technical support and participating in cybersecurity, network, and MDM operations.</span></p>\r\n<h2><span style=\"font-weight: 600;\">Qualifications</span></h2>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Associate&rsquo;s or bachelor&rsquo;s degree in IT, computer science, cybersecurity, or related field required; equivalent experience considered.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">3+ years experience in IT systems support, networking, or enterprise device management.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Experience with identity management (Azure AD, Google Admin, IAM workflows).</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Experience with enterprise management tools such as Mosyle, Jamf, Meraki, Fortinet, or comparable systems.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong understanding of macOS, iOS/iPadOS, and Windows environments.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Experience with server environments, virtualization, or cloud systems preferred.</span></li>\r\n</ul>\r\n<h2><span style=\"font-weight: 600;\">Knowledge, Skills, and Abilities</span></h2>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Working knowledge of authentication systems, SSO, directory structures, and provisioning workflows.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Familiarity with scripting (Bash, PowerShell, Python) for automation and efficiency.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Understanding of networking fundamentals (switching, routing, VLANs, wireless).</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Capacity to learn and grow toward full systems administration responsibilities.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong judgment and adherence to security protocols, including least privilege and audit requirements.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to collaborate with cybersecurity, network, and MDM teams.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clear communication skills that support collaboration with technical and nontechnical staff.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Strong problem-solving, documentation, and project management skills.</span></li>\r\n</ul>\r\n<h2><span style=\"font-weight: 600;\">Key Duties and Responsibilities</span></h2>\r\n<h3><span style=\"font-weight: 600;\">Systems Administration & Infrastructure Support</span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist with the configuration, maintenance, and monitoring of district servers, cloud services, and identity systems.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Support user lifecycle workflows, including onboarding, provisioning, access management, and automated deprovisioning.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist in managing districtwide MFA, SSO integrations, and identity federation.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Support backup and recovery processes, ensuring system integrity and compliance.</span></li>\r\n</ul>\r\n<h3><span style=\"font-weight: 600;\">Cybersecurity Support</span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist the cybersecurity team in monitoring alerts, responding to incidents, and maintaining compliance with district policies.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Participate in vulnerability scans, patch cycles, and remediation activities.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Help audit system access, identify privileged account misuse, and ensure least-privilege principles are maintained.</span></li>\r\n</ul>\r\n<h3><span style=\"font-weight: 600;\">Network & Systems Operations</span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assist with network device configuration, monitoring, and troubleshooting under the direction of the Network Engineer.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Help maintain detailed documentation of systems, architectures, and processes.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Participate in after-hours maintenance windows and emergency response when required.</span></li>\r\n</ul>\r\n<h3><span style=\"font-weight: 600;\">Advanced Technical Support</span></h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Serve as Tier 3 escalation for complex issues unresolved at the Technician levels.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Diagnose complex identity, application, and system issues.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Work alongside project teams during large-scale rollouts, migrations, and districtwide initiatives.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Manage district print management systems (e.g., Papercut) including user access, quotas, reporting, security controls, and usage monitoring to ensure responsible print practices and contract compliance.</span></li>\r\n</ul>","jobTypeName":"Full-time","positions":1,"payDisplay":0,"payMin":0.00,"payMax":0.00,"payTypeName":"","employerID":101515,"employerTypeID":20,"employerName":"Rowan-Salisbury Schools","employerDescription":"","employerShowImage":0,"eoeStatement":"x","requirements":null,"experienceRequired":0,"degreePreferred":0,"eligibleRequired":1,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Ashley Duggins","contactLastName":null,"contactTitle":"Director of Talent Acquisition","contactAddress1":"0","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"","contactFax":null,"contactEmail":"dugginsac@rss.k12.nc.us","shiftType":"Full-Time","salaryCode":"","contactUserID":523102,"displayEmployer":"Rowan-Salisbury School System","closeDate":"2050-01-01T00:00:00","timeZone":"Eastern Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"North Carolina School Jobs","jobBoardUrl":"https://northcarolina.schoolspring.com"},{"jobBoardName":"Rowan-Salisbury School System","jobBoardUrl":"https://rssk12.schoolspring.com"}],"jobLocations":[{"locationID":172917,"locationName":"Wallace: Technology","displayLocation":"Salisbury, North Carolina","latitude":35.671,"longitude":-80.4655,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Posted until filled","isAtsJob":true,"jobApplicationDate":null}}