{"success":true,"message":"","validationErrors":[],"value":{"jobInfo":{"jobId":5978846,"jobTitle":"TECHNOLOGY SUPPORT TECHNICIAN I","infoURL":"https://rssk12.ted.peopleadmin.com/hire/ViewJob.aspx?JobID=3092","externalJobCode":"3092","applicationDeadline":null,"displayDate":"2026-11-02T05:00:00","internalDisplayDate":null,"postDate":"2026-11-02T15:39:09","startDateShowDay":1,"startDate":null,"jobStatusID":30,"unionID":0,"unionName":null,"jobDescription":"<p><strong>Reports to:</strong><span style=\"font-weight: 400;\"> Executive&nbsp;Director&nbsp;of&nbsp;Technology</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Purpose</strong><span style=\"font-weight: 400;\">:</span><span style=\"font-weight: 400;\">&nbsp; This&nbsp;position&nbsp;will&nbsp;work&nbsp;in&nbsp;conjunction&nbsp;with&nbsp;the&nbsp;Rowan&nbsp;Salisbury&nbsp;School&nbsp;System&rsquo;s technology department.</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Qualifications</strong><span style=\"font-weight: 400;\">:&nbsp;</span></p>\r\n<p>&nbsp;</p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Graduate from a two-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">year college or technical school with coursework in electronics and Computers and (1-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">3 years) experience; or high school diploma or equivalency and an equivalent combination of training and experience</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The following certifications are desired but not mandatory: A+, Net+, Security+, ACMT; iOS Certified, CCNA, MCSE</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Applicants will be asked to complete a skills test as part of the interview process.&nbsp; The skills test is used to assess each applicant&rsquo;s proficiency with Hardware / Software.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><strong>Knowledge, Skills, and Abilities</strong><span style=\"font-weight: 400;\">:&nbsp;</span></p>\r\n<p>&nbsp;</p>\r\n<p><strong>Knowledge of:</strong></p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">MDM Solutions(s)</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mac OS-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">iOS Devices &ndash; Windows OS</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">MS Office</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Software Applications</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">LAN/WAN</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Imaging Solutions (Mac and PC)</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Network Printers</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Wireless AP&rsquo;s</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scripting</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><strong>Key Duties and Responsibilities:</strong></p>\r\n<p>&nbsp;</p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configures, repairs, maintains and upgrades technology-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">related equipment, including but not limited to Apple IOS and OSX devices, Windows, imaging and mobile device management software.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Communicates with employees and management in a timely and professional manner.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provides support to users by phone and email using remote support tools.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Excellent problem solving, multi-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">tasking, troubleshooting skills and attention to details are required to work within the department and school environment.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to read and interpret schematics, wiring diagrams, and manuals.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Uses a web-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">based work-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">order tracking system for routine repair and maintenance of equipment.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assists in researching new technology and provide input on new standards.</span></li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Attends classes and seminars to enhance knowledge of equipment and operating systems.</span></li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><strong>Term of Employment:</strong><span style=\"font-weight: 400;\"> 12 months in accordance with the Rowan-&shy;</span><span style=\"font-weight: 400;\">-</span><span style=\"font-weight: 400;\">Salisbury School Board calendar</span></p>","jobTypeName":"Full-time","positions":1,"payDisplay":1,"payMin":18.67,"payMax":23.20,"payTypeName":"","employerID":101515,"employerTypeID":20,"employerName":"Rowan-Salisbury Schools","employerDescription":"","employerShowImage":0,"eoeStatement":"x","requirements":null,"experienceRequired":null,"degreePreferred":0,"eligibleRequired":0,"degreeTypeName":"Not Provided","instructions":null,"internalQuestionsRequired":0,"employerAccountTypeID":21,"contactFirstName":"Ashley Duggins","contactLastName":null,"contactTitle":"Director of Talent Acquisition","contactAddress1":"0","contactAddress2":null,"contactCity":null,"contactCountryID":0,"stateName":null,"countryName":null,"contactPostalCode":null,"contactPhone":"","contactFax":null,"contactEmail":"dugginsac@rss.k12.nc.us","shiftType":"Full-Time","salaryCode":"Per Hour","contactUserID":523102,"displayEmployer":"Rowan-Salisbury School System","closeDate":"2050-01-01T00:00:00","timeZone":"Eastern Standard Time","internalCloseDate":"2050-01-01T00:00:00","employmentStartDateTBD":false,"activeEmployer":true},"jobCategories":[{"category":"Support Staff","subCategory":"Computer Support"}],"applicationQuestions":null,"jobBoards":[{"jobBoardName":"North Carolina School Jobs","jobBoardUrl":"https://northcarolina.schoolspring.com"},{"jobBoardName":"Rowan-Salisbury School System","jobBoardUrl":"https://rssk12.schoolspring.com"}],"jobLocations":[{"locationID":172917,"locationName":"Wallace: Technology","displayLocation":"Salisbury, North Carolina","latitude":35.671,"longitude":-80.4655,"locationDescription":null,"locationShowImage":0}],"baseDomainURL":null,"jobApplicationId":null,"jobApplicationStatusId":null,"jobBoardDistrict":true,"formattedExternalCloseDate":"Posted until filled","formattedInternalCloseDate":"Posted until filled","isAtsJob":true,"jobApplicationDate":null}}